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it is not called choose your own price photos
Today was not too bad just weird.
SC = strange customer not sucky. well a few could be considered sucky but I think they were just more crazy than sucky
SC: *tosses her camera's memory card at me*
me: How can I help you. (no it is not a question it is a statement, I promise because we don't ask questions in my store, this is why folks never answer when we ask them for information that might help them locate their film like for their name or claim ticket. These are statements like, "I am here to pick up my film." with no further information like when they dropped it off, which service they used or THEIR NAME.) (sorry lost my mind there for a second, back again, sorry sorry)
SC: I want those printed I'll be back to get them later *turns to leave with out giving me any information*
me: Excuse me Ma'am, please wait, we don't print from cards you have to order your pictures from the machines, here I'll show you how. (stopping the "I Don't Know How" rant that was sure to follow.)
I walk over to the machine that does 2 of the 3 type of prints we offer and start explaining the costs $0.28, $0.22 or $0.19 (depending if you go over 50), and the CHEAPEST WE OFFER $0.15 a print.
To this she replies "I want to pay $0.08 a print."
*hand to face*
this is not lets make a deal, bargain hunters, or a street corner in a under funded country here, this is a chain store and I NOT negotiating the posted prices with a crazy lady when I have many other customers. 2nd there are no adds for any of our competitors offering $0.08 a print. I call weekly and ask their prices and specials they are all about the same as us in the area.
Then she tops herself
SC: well what if I have a coupon?
Me: I would have to read the coupon to see if we honor it but if it is from <our processing service not the other big name> I will happy honor it (subtext here is if i can get money from the big wigs for it yes I will honor the damn thing)
SC: Do you have a coupon you can give me? So I can get the prints at $0.08 each?
ME: Um.. No.
at this point she just gives up and puts her card in the machine and starts loading the pictures, I warn her it will take 4-5 minutes to load and please not to touch the screen while it loads her pictures as our machines are older and her card has something like 1000 small files to load.
so as I walk back around the counter she calls me back over.
the screen is doing the dance of death because unlike the instructions I gave her not to touch it she has poked the screen about 20 times for every step I took to get around the counter. it is now twitching it's death throws and it will take 30 minutes to come back from the dead and figure out how to access the system.
I explain this to her (nicely).
SC: be back tomorrow, you'll help me then right?
*nods slowly and smiles*
I'm off tomorrow thank all that is good.
the other were just funny
guy doing the "i have to potty dance" asks me where the c.d.'s are and continues to dance while looking at c.d.'s doubling over while looking at c.d.'s he has to go so very badly.
Guy comes up asks which machine takes a usb memory stick, and is told the only the highest priced service with the line that has been holding at an hour wait time all day.
This because only one of the 2 systems is running and the tech support for that system is monday - friday 7-4 east coast time and we are open 9-9 west coast time and slammed most of the working day. I don't tell him all this , just this machine does the job at this cost and here is the line.
The guy screams on the top of his lungs "F*CK YOU I"M GOING TO WAL GREENS!"
I would like to warn him they are $0.03 higher a print and are having worse tech issues than us today though the people there are very nice, but decide not to because the ladies who just walked over from that store are laughing so hard. Well that and he swore at me and hurt my feeling...(I'm only allowed one it is called Grumpy)
SC = strange customer not sucky. well a few could be considered sucky but I think they were just more crazy than sucky
SC: *tosses her camera's memory card at me*
me: How can I help you. (no it is not a question it is a statement, I promise because we don't ask questions in my store, this is why folks never answer when we ask them for information that might help them locate their film like for their name or claim ticket. These are statements like, "I am here to pick up my film." with no further information like when they dropped it off, which service they used or THEIR NAME.) (sorry lost my mind there for a second, back again, sorry sorry)
SC: I want those printed I'll be back to get them later *turns to leave with out giving me any information*
me: Excuse me Ma'am, please wait, we don't print from cards you have to order your pictures from the machines, here I'll show you how. (stopping the "I Don't Know How" rant that was sure to follow.)
I walk over to the machine that does 2 of the 3 type of prints we offer and start explaining the costs $0.28, $0.22 or $0.19 (depending if you go over 50), and the CHEAPEST WE OFFER $0.15 a print.
To this she replies "I want to pay $0.08 a print."
*hand to face*
this is not lets make a deal, bargain hunters, or a street corner in a under funded country here, this is a chain store and I NOT negotiating the posted prices with a crazy lady when I have many other customers. 2nd there are no adds for any of our competitors offering $0.08 a print. I call weekly and ask their prices and specials they are all about the same as us in the area.
Then she tops herself
SC: well what if I have a coupon?
Me: I would have to read the coupon to see if we honor it but if it is from <our processing service not the other big name> I will happy honor it (subtext here is if i can get money from the big wigs for it yes I will honor the damn thing)
SC: Do you have a coupon you can give me? So I can get the prints at $0.08 each?
ME: Um.. No.
at this point she just gives up and puts her card in the machine and starts loading the pictures, I warn her it will take 4-5 minutes to load and please not to touch the screen while it loads her pictures as our machines are older and her card has something like 1000 small files to load.
so as I walk back around the counter she calls me back over.
the screen is doing the dance of death because unlike the instructions I gave her not to touch it she has poked the screen about 20 times for every step I took to get around the counter. it is now twitching it's death throws and it will take 30 minutes to come back from the dead and figure out how to access the system.
I explain this to her (nicely).
SC: be back tomorrow, you'll help me then right?
*nods slowly and smiles*
I'm off tomorrow thank all that is good.
the other were just funny
guy doing the "i have to potty dance" asks me where the c.d.'s are and continues to dance while looking at c.d.'s doubling over while looking at c.d.'s he has to go so very badly.
Guy comes up asks which machine takes a usb memory stick, and is told the only the highest priced service with the line that has been holding at an hour wait time all day.
This because only one of the 2 systems is running and the tech support for that system is monday - friday 7-4 east coast time and we are open 9-9 west coast time and slammed most of the working day. I don't tell him all this , just this machine does the job at this cost and here is the line.
The guy screams on the top of his lungs "F*CK YOU I"M GOING TO WAL GREENS!"
I would like to warn him they are $0.03 higher a print and are having worse tech issues than us today though the people there are very nice, but decide not to because the ladies who just walked over from that store are laughing so hard. Well that and he swore at me and hurt my feeling...(I'm only allowed one it is called Grumpy)
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