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My kid brother works for the crappy "Blue" pizza chain as a delivery driver, and also takes orders in the store and helps making pizzas. He told me a couple gems last night.
SC places an order for delivery, and Kid Brother heads out with it. Now, it seems that the SC lives in a subdivision that only has one street in and out.
And that street was closed. Someone had crashed into a telephone pole, there were downed power lines across the road, and the police had the street completely blocked off pending the arrival of the power company.
KB made a valiant effort to find an alternate route in, but there was just no way to get to the address without going down THAT road, and...well....that wasn't going to happen.
He tried calling the SC to let them know, but the number the SC had provided turned out to be out of service:
He ended up bringing the order back to the store. Not long afterward, guess who called up yelling and screaming that he never got his order.
NOTHING satisfied this guy. By God he placed an order, and he damn well is going to get what he paid for, downed power lines and police roadblocks BE DAMNED!!!11eleventy!!!!
SC: WHY DIDN"T YOU CALL ME?!?!
KB: I tried but the number on the order was disconnected.
SC: I KNOW that! That number's been no good for years!!!
Brain now thoroughly broken, he handed the phone to his manager, who tried to explain that 1) obviously the customer isn't going to be charged and 2) he is not entitled to any compensation for the "inconvenience" because it's not Blue Pizza's fault that there was a crash and - once again - it was the POLICE that kept them away, but that still didn't satisfy the guy.
Though surprisingly, KB said that 3 days later, the guy called and specifically asked for him so he could apologize for his behavior. KB didn't say what excuse the guy used, just that he was shocked that anyone would actually apologize for being rude.
Story the second......Halloween Night. The phones are ringing off the hook, delivery orders are pouring in (some for as many as 20 pizzas!) AND two people called in sick.
SC calls.
KB: Thank you for choosing Crappy Blue Pizza, how can I help you?
SC: Yes, I'd like to place an order for delivery.
KB: OK, but let me tell you first off that we are very busy and it will be at least an hour before your food will arrive.
SC: Oh....I can't wait that long.......do you know what Papa Gino's (major competitor) number is?
I don't know if he ACTUALLY said this, but he had quite a lot of orders to deal with, and NO time to deal with that sort of silly question. Not placing an order with us? Then we're done here.
KB: That's what the internet is for! *click*
Bonus Stupidity: The guy who picked up a pizza, tucked the box vertically under his arm (instead of you know, holding it flat like you're SUPPOSED TO) then called to bitch that his pizza was all smushed nad mangled at one end of the box! Gee, I wonder why??? Sadly, this is not the first nor will ti be the last time someone does this. I remember once when I was 6 going to a local pizza parlor with my dad, and the employee at the register was grousing about some guy who had just done that.
SC places an order for delivery, and Kid Brother heads out with it. Now, it seems that the SC lives in a subdivision that only has one street in and out.
And that street was closed. Someone had crashed into a telephone pole, there were downed power lines across the road, and the police had the street completely blocked off pending the arrival of the power company.
KB made a valiant effort to find an alternate route in, but there was just no way to get to the address without going down THAT road, and...well....that wasn't going to happen.
He tried calling the SC to let them know, but the number the SC had provided turned out to be out of service:
He ended up bringing the order back to the store. Not long afterward, guess who called up yelling and screaming that he never got his order.
NOTHING satisfied this guy. By God he placed an order, and he damn well is going to get what he paid for, downed power lines and police roadblocks BE DAMNED!!!11eleventy!!!!
SC: WHY DIDN"T YOU CALL ME?!?!
KB: I tried but the number on the order was disconnected.
SC: I KNOW that! That number's been no good for years!!!
Brain now thoroughly broken, he handed the phone to his manager, who tried to explain that 1) obviously the customer isn't going to be charged and 2) he is not entitled to any compensation for the "inconvenience" because it's not Blue Pizza's fault that there was a crash and - once again - it was the POLICE that kept them away, but that still didn't satisfy the guy.
Though surprisingly, KB said that 3 days later, the guy called and specifically asked for him so he could apologize for his behavior. KB didn't say what excuse the guy used, just that he was shocked that anyone would actually apologize for being rude.
Story the second......Halloween Night. The phones are ringing off the hook, delivery orders are pouring in (some for as many as 20 pizzas!) AND two people called in sick.
SC calls.
KB: Thank you for choosing Crappy Blue Pizza, how can I help you?
SC: Yes, I'd like to place an order for delivery.
KB: OK, but let me tell you first off that we are very busy and it will be at least an hour before your food will arrive.
SC: Oh....I can't wait that long.......do you know what Papa Gino's (major competitor) number is?
I don't know if he ACTUALLY said this, but he had quite a lot of orders to deal with, and NO time to deal with that sort of silly question. Not placing an order with us? Then we're done here.
KB: That's what the internet is for! *click*
Bonus Stupidity: The guy who picked up a pizza, tucked the box vertically under his arm (instead of you know, holding it flat like you're SUPPOSED TO) then called to bitch that his pizza was all smushed nad mangled at one end of the box! Gee, I wonder why??? Sadly, this is not the first nor will ti be the last time someone does this. I remember once when I was 6 going to a local pizza parlor with my dad, and the employee at the register was grousing about some guy who had just done that.
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