I switched to my current position about 2 years ago. Because I changed positions at the bank entirely, and can no longer perform the aspects of my old job, I received a new phone number. My prior phone number went to someone who still does my old job. Thus, if people call the old number they had for me, they will reach someone who can help them.
If, however, they insist on tracking down my new number, I will have to let them know that, unfortunately, I can no longer assist (unless they just so happen to need a home loan).
Recently, I have been getting a number of my old customers from 2-years and longer past tracking me down for help. Because I am still insanely busy, I feel a bit frustrated when this happens, but I take care to let them know about my new position and I do my best to give them direct contact information to someone who actually can help. No big deal.
But then, I come across customers who I have already spoken with about my new position, who I have already referred to MULTIPLE other workers who are in the position I used to be in and are qualified to actually help them. Yet they still insist on contacting me whenever something new comes up.
I CANNOT help you with this. You do not WANT me to help you because my knowledge on your issues is two YEARS out of date. I do home loans. Nothing else. Home. Loans.
No, I cannot help you with your IRA. I don't do IRAs any longer.
Call my OLD number. Talk to the guy there. I know him. He knows his job. Call the worker at the other branch that you like going to who still works my old position. They can help. I cannot help.
Frankly, I no longer care if you liked me better. I can't help you! Stop calling me!!!
If, however, they insist on tracking down my new number, I will have to let them know that, unfortunately, I can no longer assist (unless they just so happen to need a home loan).
Recently, I have been getting a number of my old customers from 2-years and longer past tracking me down for help. Because I am still insanely busy, I feel a bit frustrated when this happens, but I take care to let them know about my new position and I do my best to give them direct contact information to someone who actually can help. No big deal.
But then, I come across customers who I have already spoken with about my new position, who I have already referred to MULTIPLE other workers who are in the position I used to be in and are qualified to actually help them. Yet they still insist on contacting me whenever something new comes up.
I CANNOT help you with this. You do not WANT me to help you because my knowledge on your issues is two YEARS out of date. I do home loans. Nothing else. Home. Loans.
No, I cannot help you with your IRA. I don't do IRAs any longer.
Call my OLD number. Talk to the guy there. I know him. He knows his job. Call the worker at the other branch that you like going to who still works my old position. They can help. I cannot help.
Frankly, I no longer care if you liked me better. I can't help you! Stop calling me!!!
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