Not working at a McDonalds, but i work in a store that has one on premesis.
Anyways. woman comes to the drive thru, orders food, and several items aren't ready by the time she get's there. She is asked to pull forward and park and it will be brought out for her.
Food is finished and crew member goes out with the food... Car is no where to be found in our parking lot or on the area of the exit where cars usually park for the food.
Crew member comes back, another goes out witht eh food. Can't find the car. Manager who took the order goes out with the food. STILL can't find the car. They pitch the food as she drove off without it even after paying.
10 minutes later the woman comes back through the drive thru bitching that they didn't bring out the food. The woman says she parked where the other waiting cars are and points behind her.
She apparently backed up through the drive thru, and parked in the EMPLOYEE PARKING LOT and waited there for someone to come for her.
A quick check of teh security camera proves she did indeed park in the lot with 3 other empy carsand waited there with her car running for someone to come out dispite the fact being told to "pull forward and park" and they'd bring it out for her.
They had to remake the whole order cause it was initally disposed of, woman rants and raves about how she's calling corporate. Manager even asked me for a statement cause I have better vantage of front of the store parking lot if her car is out there and I saw it's not. Corporate calls a few minutes later, Manager gives her statement along with the one I gave her. They ask if there is footage of her backing up. She says yes. Case closed. Woman doesn't get a refund
Anyways. woman comes to the drive thru, orders food, and several items aren't ready by the time she get's there. She is asked to pull forward and park and it will be brought out for her.
Food is finished and crew member goes out with the food... Car is no where to be found in our parking lot or on the area of the exit where cars usually park for the food.
Crew member comes back, another goes out witht eh food. Can't find the car. Manager who took the order goes out with the food. STILL can't find the car. They pitch the food as she drove off without it even after paying.
10 minutes later the woman comes back through the drive thru bitching that they didn't bring out the food. The woman says she parked where the other waiting cars are and points behind her.
She apparently backed up through the drive thru, and parked in the EMPLOYEE PARKING LOT and waited there for someone to come for her.
A quick check of teh security camera proves she did indeed park in the lot with 3 other empy carsand waited there with her car running for someone to come out dispite the fact being told to "pull forward and park" and they'd bring it out for her.
They had to remake the whole order cause it was initally disposed of, woman rants and raves about how she's calling corporate. Manager even asked me for a statement cause I have better vantage of front of the store parking lot if her car is out there and I saw it's not. Corporate calls a few minutes later, Manager gives her statement along with the one I gave her. They ask if there is footage of her backing up. She says yes. Case closed. Woman doesn't get a refund
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