Tweet
I'm pretty sure this guy was an escaped nutbag.
I got to witness a special breed of SC today. His arrival was announced with a bang, literally. He was driving his truck up to our service doors, which are big overhead garage type roll-up doors. The door he was pulling up to was closing, so instead of slowing and honking his horn to let one of the writers know he was there so they could reopen it for him, he speeds up and tries to make it under the door before it closed. No such luck............BANG! He put a dent in the roof of his truck(
) and bent the bottom of the door. It still closes, but we will need to get it fixed.
Sucky enough, right? No.
He wanted his oil changed, fine. But...................he also wanted the lube guy to PICK ALL OF TINY PEBBLES OUT OF THE TREAD OF HIS TIRES. For free, of course. His reason? They make it ride bad(they don't). The writer explained to him that this would take over an hour and would be completely pointless, as the tires would pick up more pebbles as soon as he drove it again. He didn't like this of course and started spouting off about bad customer service. The writer held fast, thankfully. No pebble plucking went on today.
He couldn't possibly get worse, right? Wrong.
He now wants us to put little plastic plugs in all of the tiny holes in his fender liners. These are the plastic shields that go inside the wheelwell to keep water and debris from splashing into the engine compartment. The little holes he wanted covered were 5 little go-nowhere holes in each liner for purposes only GM knows. They are not used to hold the liner in, I have no idea why they are there. Why did he want them plugged? They are ugly and make the truck look "cheap". Never mind that to even see them while the wheel is on requires a flashlight and contortions................but I digress. We actually did this for him. 10 little plugs at $1.38 each and half an hour of labor, which is $49. A fool and his money are soon parted. We had to get something back for the door he bent.
On top of all of that he raised a stink because we wouldn't fix his roof dent which was caused wholly by his own ineptitude. The VP of ops had to come deal with that one. How much carnage and chaos can one SC cause?
I got to witness a special breed of SC today. His arrival was announced with a bang, literally. He was driving his truck up to our service doors, which are big overhead garage type roll-up doors. The door he was pulling up to was closing, so instead of slowing and honking his horn to let one of the writers know he was there so they could reopen it for him, he speeds up and tries to make it under the door before it closed. No such luck............BANG! He put a dent in the roof of his truck(
) and bent the bottom of the door. It still closes, but we will need to get it fixed.Sucky enough, right? No.
He wanted his oil changed, fine. But...................he also wanted the lube guy to PICK ALL OF TINY PEBBLES OUT OF THE TREAD OF HIS TIRES. For free, of course. His reason? They make it ride bad(they don't). The writer explained to him that this would take over an hour and would be completely pointless, as the tires would pick up more pebbles as soon as he drove it again. He didn't like this of course and started spouting off about bad customer service. The writer held fast, thankfully. No pebble plucking went on today.
He couldn't possibly get worse, right? Wrong.
He now wants us to put little plastic plugs in all of the tiny holes in his fender liners. These are the plastic shields that go inside the wheelwell to keep water and debris from splashing into the engine compartment. The little holes he wanted covered were 5 little go-nowhere holes in each liner for purposes only GM knows. They are not used to hold the liner in, I have no idea why they are there. Why did he want them plugged? They are ugly and make the truck look "cheap". Never mind that to even see them while the wheel is on requires a flashlight and contortions................but I digress. We actually did this for him. 10 little plugs at $1.38 each and half an hour of labor, which is $49. A fool and his money are soon parted. We had to get something back for the door he bent.
On top of all of that he raised a stink because we wouldn't fix his roof dent which was caused wholly by his own ineptitude. The VP of ops had to come deal with that one. How much carnage and chaos can one SC cause?
Eric the Grey
(ooh, episode idea)
Comment