Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Closed Thread
 
Thread Tools Display Modes

Hotel Tales: From the Desk of BroSCFischer
  #1  
Old 07-18-2012, 04:59 AM
BroSCFischer's Avatar
BroSCFischer BroSCFischer is offline
Night Auditor/ Mad Parodist
 
Join Date: Feb 2008
Location: in sanity
Posts: 651
Default Hotel Tales: From the Desk of BroSCFischer

Let's do the Time Warp

At 5:33AM I head over to the breakfast area to do my prep (turn on lights, waffle iron, start coffee). I then wander back to the desk, get the keys for the courtyard (which officially opens at 6AM) and go open the courtyard. After that, I pour the milk into the jugs and take them and the utensils out (tongs, waffle fork) out to the breakfast area. As I walk out of the kitchen, a guy yells "Hey"

Me: Hello, I will be with you in one moment (my freakin' hands are full)

SC: I need to go, I'm already late. I've been looking for someone for 40 minutes.

Me: I'll be right over, and it hasn't been 40 minutes.

SC: The hell it hasn't. I need to check out, my keys are up there. Can you mail me a receipt.

Me: I can print one out (start over to desk, which is across the lobby from breakfast area).

SC: OK

As I walk into the room behind the desk, I glance at the time clock. It is 5:48AM.

SC waits at the desk until my printer prints his receipt, and leaves.

Keep your hands to yourself

Just had 2 guests come up to the desk (woman and guy). At first they asked for keys for her room, and another room that was not in their name. I told him I could give keys for her room only. He seemed annoyed at that. I then made a duplicate key for her room, because she said she left it in her room.

SC: 2 keys.

As I go to make him a 2nd key, he hangs his hand over the desk (sticking out perpendicular to the top of my desk), right into my field of vision. I ask him to move his hand back, and he acts like it's a huge inconvenience, moves it so it is parallel, but still over the top. Since he's being so pissy, I make him move it further back (on to the ledge, not over it).

SC: I'm not moving it to the other side.

But then he does it, in the childish half tantrum way.

After he gets his 2nd key, they leave.

SC

PS: Note I call them "guys" for a reason. "Men" don't act like pissy little boys.
__________________
"When we are born we cry that we are come to this great stage of fools." William Shakespeare, King Lear Act IV, Sc VI

Do you like Shakespeare? Well, then, join the discussion at The Globe Theater!

  #2  
Old 07-18-2012, 06:15 AM
barainga's Avatar
barainga barainga is offline
I like pie. MMM...pie.
 
Join Date: Jan 2011
Posts: 422
Default

I always thought is was pretty standard.

One side of the counter is yours, they get the other and though shalt not invade my space. For security as much as anything else.

  #3  
Old 07-18-2012, 07:19 PM
camjuniper camjuniper is offline
Library Jack of All Trades
 
Join Date: May 2011
Posts: 146
Default

Sucky Customer Standard Time: multiply the actual time you were waiting by 10 or 20 or 50 . . . .

  #4  
Old 07-19-2012, 03:58 AM
EricKei's Avatar
EricKei EricKei is offline
Hi there.
 
Join Date: Aug 2008
Location: NOLA expatriate
Posts: 5,455
Default

You need a new sign: "Appendages forced into our personal spaces may be removed at any time, without notice." Make sure the sign has a nice big picture of a cleaver on it.
__________________
"All sanity is is the incapability to think outside the box" - Freeze Man, "In Wily's Defense"

Last edited by EricKei; 07-21-2012 at 04:43 AM. Reason: typo? I don't see any typo ...

  #5  
Old 07-20-2012, 12:23 AM
HeroOfNotBashingSkulls HeroOfNotBashingSkulls is offline
Dishwasher
 
Join Date: Jul 2011
Posts: 32
Default

Quote:
Quoth EricKei View Post
You need a new sign: "Appendages forced into out personal spaces may be removed at any time, without notice." Make sure the sign has a nice big picture of a cleaver on it.
Or an actual cleaver.

  #6  
Old 07-20-2012, 04:49 AM
Mongo Skruddgemire's Avatar
Mongo Skruddgemire Mongo Skruddgemire is offline
Master of the Hypnotoad
 
Join Date: Jul 2006
Location: Maryland
Posts: 1,294
Default

Quote:
Quoth EricKei View Post
You need a new sign: "Appendages forced into out personal spaces may be removed at any time, without notice." Make sure the sign has a nice big picture of a cleaver on it.
Actually I saw on one of those "Stupid Criminal Reality Video" shows where someone tried to rob someone and ended up getting his arm broken as the emergency barrier slammed up from the counter to the ceiling.

Laughed my ass off.
__________________
I never lost my faith in humanity. Can't lose what you never had right?
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT. The time now is 01:22 AM.


vBulletin skins developed by: eXtremepixels
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.


| Home | Register | FAQ | Calendar | Today's Posts | Search | New Posts |