While working audit shift at the motel I work at a man came in and asked about a room. When I was presented with drivers license and credit card I noticed that the credit card was in a woman's name and told him I was unable to accept the card. He told me it was his wife's card and I restated that the card must be an exact match to the name on the drivers license.
This is to protect the card holder in case an angry family member stole the card (don't say it doesn't happen because it does - I had a daughter steal her dad's card and try and check in at another hotel I worked at)
Well - this dude's response was to call me a dickhead and storm out of the lobby very angrily - even before I could ask if his wife was in the car - because then I would have asked him to bring her in with her ID.
This is to protect the card holder in case an angry family member stole the card (don't say it doesn't happen because it does - I had a daughter steal her dad's card and try and check in at another hotel I worked at)
Well - this dude's response was to call me a dickhead and storm out of the lobby very angrily - even before I could ask if his wife was in the car - because then I would have asked him to bring her in with her ID.
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