Had a customer today, brought a package of Prismacolor colored pencils, in a tin (for those not in the know about art, these are really, really expensive colored pencils, so much so they have to be locked up), she wanted to buy them. So far, so good. I get FES to grab them out of the cage. FES brings them back to me, I scan them, customer hands me a coupon for 50% off, good today and yesterday. I attempt to scan it, only to get told by the computer, "Uh, NO!" So, I take a closer look.
RJ: "Oh, these're already on sale for $45.00"
C: "Can you override them to regular price and then use the coupon?"
RJ: *blink, blink, I think my brain just broke* "No, I don't think we can... H (the FES) can we override the price to regular, and use the coupon?"
H: *laughs* "No."
I hand customer back her coupon, and say, "Sorry." I total her up and realise she's edging away from me. "So, $46.xx?"
C: "Oh, no, I don't want them, then."
Yeah, great. Bitch. *hit void, hide tin until H can return them, smack head on desk, move on to next of thousand customers*
RJ: "Oh, these're already on sale for $45.00"
C: "Can you override them to regular price and then use the coupon?"
RJ: *blink, blink, I think my brain just broke* "No, I don't think we can... H (the FES) can we override the price to regular, and use the coupon?"
H: *laughs* "No."
I hand customer back her coupon, and say, "Sorry." I total her up and realise she's edging away from me. "So, $46.xx?"
C: "Oh, no, I don't want them, then."
Yeah, great. Bitch. *hit void, hide tin until H can return them, smack head on desk, move on to next of thousand customers*
Comment