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No, seriously, they were.
L1: Lady 1, she wasn't exactly being sucky
L2: The one who was trying to get me to twist my own head off, I'm sure.
RJ: Whom else?
Roughly, L1 was going through her transaction, and some of her stuff just wasn't ringing correctly, no matter what I tried. L2 would jump in every so often to offer her thoughts on the situation, such as, the dreaded, "If you can't ring it, it must be free." *I need an 'Eurgh' smilie...* And then she told us (L1 and I) how Albertsons used to offer that particular guarantee, if they couldn't scan the item, it was free.
Okay, however, you're not in Albertsons. Much less, we aren't even similar companies.
RJ: *what I said* "So that's where that comes from..."
Turned out shortly after, that L1 only had big bills (supposedly) and would be needing change in denominations I didn't have. (I think she was going to pay with a 20, and would be getting a $5 back, which I was entirely out of at the time) So, L2 chimed in on that. Something to the effect of, "So, then, what are you going to do?"
RJ: *blink* "I'm going to request smaller bills, and hope she can pay with fives."
L2: "But, isn't it the duty of the store to have the change for customers?"
RJ: "Not necessarily, no. Sometimes, there's just circumstances that make it hard to fill that, and in those cases, you politely inform the customer about the problem on the store's end and hope they can find another way to pay."
L1 finished her transaction, and, while I still had the cash drawer open, asked to buy a $20 off me, with two fives and a ten. To which L2 minorly objected, saying something like, "If you do it once, she'll expect it every time."
RJ: *shrug* "Nah, really, the only thing I routinely expect from anyone, besides common decency, is lunch with Mom when she and I go out to do errands, and that's not guaranteed."
L2 started off her transaction by saying, "Okay, so now, for all the trouble I caused, you're going to charge me double, right?"
RJ: "If I had a button that said, 'Charge her double', then, yes. However, no such button exists."
We went through the transaction, and somewhere toward the end, L2 said something to which I replied, "Yeah, I can be kind of a bitch." Or something like that.
To which L2 said, "Yeah, but you seem to have a good handle on it."
That story was so vague because it happened early in the day.
Another customer I had, also a lady, bought 49 yards of one type of ribbon, and then 57 of another kind. The big problem here? I had to unwind and measure both spools of ribbon to find out how much was on them. I saw tons of people get into my line, and subsequently leave, because I was taking too long. There was a lot of ribbon.
I overheard some customers in my line talking amongst themselves later, when it was just the FES and myself, and lines were horrid.
1: "You would think that they would have more people on register."
2: "Yeah, of course, you would think that they'd get more immediately once the other lady paged for 'backup cashiers to the front'."
Oh, if only life were that simple. It's entirely possible the other back up cashiers were busy with the truck. Also, I've seen two or three back up cashiers who are management, and at least one of them is usually only on for 7 hours at a time, so she may have gone home already. 'Back up cashiers' may not have been available.
I think, now that Christmas is on it's way, I'll be seeing some SCs, however, I believe I'll have the energy to stay polite, even if they're not polite to me. I AM GOING to keep this job until the New Year, at least.
L1: Lady 1, she wasn't exactly being sucky
L2: The one who was trying to get me to twist my own head off, I'm sure.
RJ: Whom else?
Roughly, L1 was going through her transaction, and some of her stuff just wasn't ringing correctly, no matter what I tried. L2 would jump in every so often to offer her thoughts on the situation, such as, the dreaded, "If you can't ring it, it must be free." *I need an 'Eurgh' smilie...* And then she told us (L1 and I) how Albertsons used to offer that particular guarantee, if they couldn't scan the item, it was free.
Okay, however, you're not in Albertsons. Much less, we aren't even similar companies.
RJ: *what I said* "So that's where that comes from..."
Turned out shortly after, that L1 only had big bills (supposedly) and would be needing change in denominations I didn't have. (I think she was going to pay with a 20, and would be getting a $5 back, which I was entirely out of at the time) So, L2 chimed in on that. Something to the effect of, "So, then, what are you going to do?"
RJ: *blink* "I'm going to request smaller bills, and hope she can pay with fives."
L2: "But, isn't it the duty of the store to have the change for customers?"
RJ: "Not necessarily, no. Sometimes, there's just circumstances that make it hard to fill that, and in those cases, you politely inform the customer about the problem on the store's end and hope they can find another way to pay."
L1 finished her transaction, and, while I still had the cash drawer open, asked to buy a $20 off me, with two fives and a ten. To which L2 minorly objected, saying something like, "If you do it once, she'll expect it every time."
RJ: *shrug* "Nah, really, the only thing I routinely expect from anyone, besides common decency, is lunch with Mom when she and I go out to do errands, and that's not guaranteed."
L2 started off her transaction by saying, "Okay, so now, for all the trouble I caused, you're going to charge me double, right?"
RJ: "If I had a button that said, 'Charge her double', then, yes. However, no such button exists."
We went through the transaction, and somewhere toward the end, L2 said something to which I replied, "Yeah, I can be kind of a bitch." Or something like that.
To which L2 said, "Yeah, but you seem to have a good handle on it."
That story was so vague because it happened early in the day.
Another customer I had, also a lady, bought 49 yards of one type of ribbon, and then 57 of another kind. The big problem here? I had to unwind and measure both spools of ribbon to find out how much was on them. I saw tons of people get into my line, and subsequently leave, because I was taking too long. There was a lot of ribbon.
I overheard some customers in my line talking amongst themselves later, when it was just the FES and myself, and lines were horrid.
1: "You would think that they would have more people on register."
2: "Yeah, of course, you would think that they'd get more immediately once the other lady paged for 'backup cashiers to the front'."
Oh, if only life were that simple. It's entirely possible the other back up cashiers were busy with the truck. Also, I've seen two or three back up cashiers who are management, and at least one of them is usually only on for 7 hours at a time, so she may have gone home already. 'Back up cashiers' may not have been available.
I think, now that Christmas is on it's way, I'll be seeing some SCs, however, I believe I'll have the energy to stay polite, even if they're not polite to me. I AM GOING to keep this job until the New Year, at least.
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