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  • "Do I need to go shopping with my attorney?!"

    This is something a customer said to me after I told him I couldn't take a coupon.

    I was working SCO today and some of the chicken had a coupon on it saying "Save a $1.00 now when you buy 'Brand X Breading'" The part about saving a dollar now is slightly bigger than the other part but you can still see that it clearly states that you have to buy something else to save the dollar. The system won't even let us scan it and says that it doesn't have the matching items needed for the coupon. I told the guy this and he gets upset and says that the coupon is misleading and apparently he thinks he should've brought his attorney with him to go shopping. I don't know what the attorney would've done, probably point out the obvious not so fine print.

    As a plus, one of my managers was standing next to me doing other stuff when this lovely "gem" came through and I made a point of asking her just to make sure and she even told me to give the coupon back to him. When I tried to give it to him, he just kinda threw it to the side and muttered some more about it being misleading.

    The whole thing just made me laugh.
    Last edited by pltkcelestial18; 04-08-2012, 05:29 AM.

  • #2
    You should have followed your instincts and laughed, so as to not let him think he has the upper hand over you. Then follow that up with, "Haha! Yeah, if you want him to get a good laugh out of this!! Ha ha ha ha ha ha ha-a-a.."

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    • #3
      I fully believe that this will become standard someday soon.

      SCs cant read, so the store will provide lawyers to follow everyone around and explain terms and conditions.
      But SCs dont listen either, so they'll need their own attourney to walk around with them, negotiating with the stores legal rep.

      Also, 60% of the population will be lawyers, and a pack of gum will cost $2000.
      All because people are too lazy to read and too stupid to understand.
      Aliterate : A person who is capable of reading but unwilling to do so.

      "A man who does not read has no advantage over a man who cannot" - Mark Twain

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      • #4
        This will have the added bonus of having lawyers available onhand when SC's threaten to sue.
        To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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        • #5
          Lawyers will be stored in special capsules on the customer's belts; they will be able to carry attorneys specialised in different areas of the legal profession, depending on the type of business they're trying to sue. If the customer's lawyers all faint, the customer forfeits their shopping & will be removed to the last fast food restaurant they frequented.

          Any similarity between this future & Pokémon is purely coincidental.
          This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
          I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

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          • #6
            That coupon was clear. Wow. That guy either didn't want to know, or legitimately didn't understand, and I'm not sure which is worse.
            Last edited by RootedPhoenix; 04-08-2012, 09:36 AM. Reason: making sense
            1129. I will refrain from casting Dimension Jump and Magnificent Mansion on every police box we pass.
            -----
            http://orchidcolors.livejournal.com (A blog about everything and nothing)

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            • #7
              The SC never reads anything that they don't think lends credence to their particular argument. Also, if the word "Free" is on there in any way, size, or form, they'll ONLY read that.

              I have stood behind someone trying to argue that the BOGO free, meant that they should get the item for free... without buying one at full price first.
              If I make no sense, I apologize. I'm constantly interrupted by an actual toddler.

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              • #8
                Further proof that people don't read. I was riding our light rail train home from work a few weeks ago. One set of doors was out of service, so they had big, all-caps, bold font signs stating "OUT OF SERVICE" on the inoperative doors. I had a seat overlooking those doors, and on the entire 1-hour ride home, I got to watch the train pull up to the stop, the 3 working sets of doors open, and these sheeple would just stand in front of the broken door, staring at the sign, waiting for it to move. Even someone inside, tapping on the window & pointing at the sign would not garner results.

                Even saw some people, who had already been on the train waiting at that door, staring THROUGH the sign, waiting for the door to open so they could get off the train. I hardly read my book at all that trip - had too much entertainment just watching people.
                That is so full of suck Dyson doesn't know how they did it - shankyknitter

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                • #9
                  Quoth pltkcelestial18 View Post
                  "Do I need to go shopping with my attorney?!"
                  No, but a Basic Reading 101 teacher might be helpful.
                  I don't have an attitude problem. You have a perception problem.
                  My LiveJournal
                  A page we can all agree with!

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                  • #10
                    "Oh your attorney would adore that. Being able to charge you $200+ per hour just to walk around and tell you the stores are not committing fraud. It would be such a peaceful day for him/her."

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                    • #11
                      Surely the customer would realize that it's pointless to have an attorney for his shopping trips when he gets the weekly bills from the guy's law firm! Ha ha!

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                      • #12
                        I was at a self check-out last week when the other self-check register stopped functioning and started blinking.

                        Customer service rep came back to assist the young woman checking out. She had only purchased one item, and had tried to use two coupons to reduce the price. The CSR told her in a matter-of-fact manner that the store never allows multiple coupons on a single item. He even offered to try and get the second coupon back. She looked mortified that this transaction had attracted any attention and left as quickly as possible.

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                        • #13
                          Quoth downforit2008 View Post
                          Surely the customer would realize that it's pointless to have an attorney for his shopping trips when he gets the weekly bills from the guy's law firm! Ha ha!
                          Yea that was what I was thinking. Even if he managed to save a dollar from a coupon, it wouldn't be enough to cover the cost of the attorney that helped him get that $1 off.

                          Besides, I'm assuming this guy had been planning on buying the chicken anyways, because the coupon was on the chicken. He didn't bring in the coupon. I think he saw it on the chicken and noticed it said "Save a $1 now" and didn't bother reading it all the way.

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                          • #14
                            Quoth raudf View Post
                            The SC never reads anything that they don't think lends credence to their particular argument. Also, if the word "Free" is on there in any way, size, or form, they'll ONLY read that.

                            I have stood behind someone trying to argue that the BOGO free, meant that they should get the item for free... without buying one at full price first.
                            OMG this! Soooooooooo many times I get people telling me "but I only want ONEEEEEEEEEEEEEE!!!!!!!! Why isn't it free??????????"

                            Really? What part of "BUY one get one" do you not understand? How do you not get that you have to pick up two in order to get ONE of them free???

                            lesigh

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                            • #15
                              Quoth pltkcelestial18 View Post
                              apparently he thinks he should've brought his attorney with him to go shopping.
                              I *eyerolled* so hard at this I think I hurt myself.
                              A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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