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"I am not a highly satisfied customer"

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  • "I am not a highly satisfied customer"

    The incident happened to one of my co-workers yesterday.

    After a cash pickup was done, a customer came to her line with a $100.00 bill.

    The cash pickup was done around 2:15 p.m.

    Since she worked 7 a.m. to 3 p.m., she had very few twenties in her till. At that point she only had (1) $20.00 bill. The rest were in fives and ones. I heard him say "I do not want any five dollar bills." So she calls for a supervisor over the intercom and is told to go to guest care to break the $100.00 bill.

    When she returns, she gives him the change, and he tells her "I am not a highly satisfied customer."

    When I asked her what his issue was, she told me that she let him know that a cash pick up was done and so she could not give him big bills, which is what he wanted.

  • #2
    he tells her "I am not a highly satisfied customer."
    cw> "...And I am not a bank teller."

    (If only...)
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    • #3
      Back when I was working in an arcade, I lost count of the number of people that would want us to break $100s. We didn't have that kind of change on us. The most we could have was 2 $20s. Any more than that had to be dropped in the safe. Without fail, people would freak out and start yelling and saying they would get us fired. What they didn't know was that this was one of the few things corporate would back us up on. They lost too much in robberies to bend on it... and they knew that most of the people breaking $100 were not even going to spend any money in the store. They were mostly other mall stores that had run out of change themselves. Don't even get me started on how they didn't understand that an arcade didn't make any money until the quarter went into the game. Just because they put a five in the changer to get the quarters for their store doesn't mean we made $5.

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      • #4
        Quoth EricKei View Post
        cw> "...And I am not a bank teller."

        (If only...)
        Good one! Yeah, if only ...
        Customer service: More efficient than a Dementor's kiss
        ~ Mr Hero

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