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Ah, the joys of SCs during a holiday long weekend. And all for minimum wage no less.
(Sorry, way too tired for witty/snippy add-in comments today.)
I'm from out of town, the land of 24/7 Walmarts
SC: I need a replacement cap for my (name brand) gas can. Got any?
"Yes. Right over here. This replaces both the main and vent caps plus gaskets for all types of that brand."
SC: $3.79?! You've got to be kidding. I won't pay that.
*After showing SC to the item(s) they desire, too many times to count.*
SC: Well, you can sure tell we are north of XX. Are you serious with those prices?
*SC barges in about 1 minute to close.*
SC: You can't be closing already, it is only 7pm!
SC: I'm interested in this grill. Is that the prices marked on the orange card?
"Yes. One is boxed cost and the other with assembly figured in."
SC: Do you have any more boxed?
"Let me check the back and computer." *Physically check after checking inventory* "I'm sorry, that seems to be the last one."
SC: Since it is, can I get it for the boxed cost?
"Sorry, no."
SC: Oh, OK then. Thanks anyways.
Sale items
SC: Is there an assembly fee on that?
"Yes, it had to be assembled. All of the boxed items are gone."
SC: Then it isn't really on sale is it? Can't you give it to me for the sale price?
"Er..that price is the half off sale price plus the assembly fee..."
SC: Are you out of X?
"Yes."
SC: Can I get a raincheck?
"No. This is a national holiday sale, and we were only able to order so many of that specialty item out of our regional warehouse to begin with based on our sales bracket."
SC: Can you put me on a list if they get any more in the warehouse?
"...Sure."
Cell Phones
~I signed the contract and pay for insurance but I'm still angry dammit!~
SC: My phone isn't charging. Do you think it is the battery, or the phone itself?
"I'll try with this new charger and see if that helps."
*Nothing happens.* "Hrm, looks like your charging port connectors are almost gone." (Note - the tiny copper conductor pads are almost completely gone.)
SC: Can I get a phone today?
"OK, this wouldn't qualify for exchange by mail since it is not a warranty issue." *Check MDN number* "You have nearly a year to go on a 2 year contract. However I see you do have insurance - you can give them a call and should be able to get a new phone shortly by mail or at a retail store. I'm not sure if the insurance provider is available this weekend though. Otherwise you would need to pay full retail for a new phone since you are still under contract but it would be active today."
SC: I need a phone today, not in the near future, but I will not pay that for a replacement. Is there a another service provider in town?
...."Yes. I'm not sure they are still open today."
SC: Call them and check.
*Call* "No, they seem to be closed."
SC: Can I get my provider number then? I want to make a complaint.
"OK. Here you go."
~This isn't my provider?~
SC: Can I pay my XX bill here?
"No, we are a (competing) agent store. We can't even take payments for our provider here, only at the retail stores."
SC: Is there a XX provider in this area?
"Not that I know of. They don't have towers in this third of the state."
~Lazy AND Sleazy~
SC: I got this Tracfone next door, but they said you could help me with a problem I've been having. My Caller ID doesn't seem to be working.
*Run through Tracfone online troubleshooting.* "It doesn't seem to be a problem with your phone but with the system locally. This is a really basic troubleshoot though, you'd need to call Tracfone to get more in depth."
SC: OK, if I have to. I don't like using up my minutes talking to people when I don't know who they are or if I want to talk to them.
SC: I need some minutes also, but I hate putting them on myself. I'd like X units.
*Eat crow, say nothing, and put them on.*
Moral of the weekend..
*drumroll*
While carrying out a boxed round grill make sure to use a handcart instead of balancing it on your shoulder whilst your customer searches for their vehicle.
Luckily our parking lot is barely two or three acres.
(Sorry, way too tired for witty/snippy add-in comments today.)
I'm from out of town, the land of 24/7 Walmarts
SC: I need a replacement cap for my (name brand) gas can. Got any?
"Yes. Right over here. This replaces both the main and vent caps plus gaskets for all types of that brand."
SC: $3.79?! You've got to be kidding. I won't pay that.
*After showing SC to the item(s) they desire, too many times to count.*
SC: Well, you can sure tell we are north of XX. Are you serious with those prices?
*SC barges in about 1 minute to close.*
SC: You can't be closing already, it is only 7pm!
SC: I'm interested in this grill. Is that the prices marked on the orange card?
"Yes. One is boxed cost and the other with assembly figured in."
SC: Do you have any more boxed?
"Let me check the back and computer." *Physically check after checking inventory* "I'm sorry, that seems to be the last one."
SC: Since it is, can I get it for the boxed cost?
"Sorry, no."
SC: Oh, OK then. Thanks anyways.
Sale items
SC: Is there an assembly fee on that?
"Yes, it had to be assembled. All of the boxed items are gone."
SC: Then it isn't really on sale is it? Can't you give it to me for the sale price?
"Er..that price is the half off sale price plus the assembly fee..."
SC: Are you out of X?
"Yes."
SC: Can I get a raincheck?
"No. This is a national holiday sale, and we were only able to order so many of that specialty item out of our regional warehouse to begin with based on our sales bracket."
SC: Can you put me on a list if they get any more in the warehouse?
"...Sure."
Cell Phones
~I signed the contract and pay for insurance but I'm still angry dammit!~
SC: My phone isn't charging. Do you think it is the battery, or the phone itself?
"I'll try with this new charger and see if that helps."
*Nothing happens.* "Hrm, looks like your charging port connectors are almost gone." (Note - the tiny copper conductor pads are almost completely gone.)
SC: Can I get a phone today?
"OK, this wouldn't qualify for exchange by mail since it is not a warranty issue." *Check MDN number* "You have nearly a year to go on a 2 year contract. However I see you do have insurance - you can give them a call and should be able to get a new phone shortly by mail or at a retail store. I'm not sure if the insurance provider is available this weekend though. Otherwise you would need to pay full retail for a new phone since you are still under contract but it would be active today."
SC: I need a phone today, not in the near future, but I will not pay that for a replacement. Is there a another service provider in town?
...."Yes. I'm not sure they are still open today."
SC: Call them and check.
*Call* "No, they seem to be closed."
SC: Can I get my provider number then? I want to make a complaint.
"OK. Here you go."
~This isn't my provider?~
SC: Can I pay my XX bill here?
"No, we are a (competing) agent store. We can't even take payments for our provider here, only at the retail stores."
SC: Is there a XX provider in this area?
"Not that I know of. They don't have towers in this third of the state."
~Lazy AND Sleazy~
SC: I got this Tracfone next door, but they said you could help me with a problem I've been having. My Caller ID doesn't seem to be working.
*Run through Tracfone online troubleshooting.* "It doesn't seem to be a problem with your phone but with the system locally. This is a really basic troubleshoot though, you'd need to call Tracfone to get more in depth."
SC: OK, if I have to. I don't like using up my minutes talking to people when I don't know who they are or if I want to talk to them.
SC: I need some minutes also, but I hate putting them on myself. I'd like X units.
*Eat crow, say nothing, and put them on.*
Moral of the weekend..
*drumroll*
While carrying out a boxed round grill make sure to use a handcart instead of balancing it on your shoulder whilst your customer searches for their vehicle.
Luckily our parking lot is barely two or three acres.
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