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  • #1

    Thank you for calling... Where?

    Occasionally we get phonecalls for people looking for numbers of [same brand hotel], different locations. However sometimes we get calls from people that have no clue what number they've dialled. Tonight I had a gem.
    Note: Our switchboard has a greeting before it comes through to the property. It tells you the name, location, and to press 0 for an agent or dial the room # one is looking for. People don't seem to listen to it.

    Me: Thank you for calling [hotel name/location], this is Skittles speaking, how may I assist you?
    Lady: Yes is this [city that is 2 hours away]?
    Me: Um no. This is [city].
    Lady : Oh this is not [other city]?
    Me : No I am sorry. This is [city].
    Lady : And where is that?
    Me: ... [city], British Columbia.
    Lady: ohhh... Do you know the number for your hotel in [city]?
    Me: I don't, and I think the location you are looking for isn't [brand] anymore.
    Lady: So they moved?
    Me: No, I mean the building is still there but they have changed brands.
    Lady: oh I see... Thank you *hangs up*

    My head hurts. I think her head hurts more haha she seemed very confused.
    Tags: None
  • #2
    LOL I feel your pain on these. We get this stuff too and we're not part of a chain.

    "Are you the XXX hotel?"
    "Yep." (You *JUST* had to listen to the prompt that got you through to us...)
    "Where are you located"
    "Amish Country PA."
    "You mean you're not in Dayton Ohio?"
    "Uh... no?"
    "Well what's their number there?"
    "My company doesn't have a property there..."
    "Well this is "Historic" hotel right?"
    "Yes..."
    "Well I want the "Historic" hotel that's in Dayton, OH"
    "We're not a chain... we don't have a property in Dayton... it could be another hotel by a similar name..."
    "So you refuse to give me the number to your property in Dayton, OH?!"
    "Um... If we had one there, I would..."
    "BUT ITS THE SAME NAME!"

    One hopes that they didn't name their children with common names... One would think all little boys named Johnny would be totally interchangable for this numbnuts...

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    • #3
      Quoth Skarredmind View Post
      One would think all little boys named Johnny would be totally interchangable for this numbnuts...
      Not all the time - only when numbnuts is trying to Cash his Paycheck.
      Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

      Comment

      • #4
        Quoth wolfie View Post
        Not all the time - only when numbnuts is trying to Cash his Paycheck.
        LOL

        Interesting tidbit about Mr. Cash: His name wasn't actually Johnny. His legal Birth Name was J. R. Cash. When he joined the military, they wouldn't accept an initial as a first name, so he used John. Then Johnny as his stage name.

        And didn't Mr. Paycheck sing a song about taking a job and shoving it?
        Skilled programmers aren't cheap. Cheap programmers aren't skilled.

        Comment

        • #5
          Quoth mjr View Post

          And didn't Mr. Paycheck sing a song about taking a job and shoving it?
          He did.

          http://www.youtube.com/watch?v=LLYLHrJ5gpE

          There was also a film by the same title starring Robert Hays (before Airplane) that was hilarious IMO.
          Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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