I know I still have another fresh thread, but these seemed completely off-topic, so I figured that I would put them in a different post. Glad to know that so many people like Greek though!
Welcome to the Club
Oh yeah, I also got initiated into the, “Not a Mind Reader”, club today. An old woman (OL) was mad because I didn’t, *gasp*, read her mind and put all of her (3) light-weight bags into her cart! I felt terrible, it was as if we don’t put bags in the carts for you. I mean, how terrible is that, with a register design that doesn’t allow me the room do anything but stand. But wait, there’s more! It seems she’s incredibly intelligent of the matter, too!
OL: *glare* So I guess you don’t put the bags in the cart for us anymore, do you?
Me: Annnd, I’m definitely not going to now.*oblivious look* Ah, I’m sorry. I wasn’t trained to put them in the cart, only to bag them.
OL: Figures! You should have put this in my cart! *shoves them in the cart*
Me: *turns around to hide my * Ma’am, I’d be glad to put your bags inside the cart next time for you, if you’d like.
OL: You’re just doing it because you’re obligated to!
Ding Ding Ding! We have a winner! It’s amazing, how she pieced that together like a pro! It was almost as if she were pointing out the obvious.
My next customer mocked outrage at me not putting his bread into the basket for him.
Learning the Ropes (and hanging yourself with it)
Since we had some downtime, Head Cashier decides to let me practice at the Customer Service Desk. It isn’t that hard, and it’s good training for when they finally put me up there. I’m doing pretty good, just some simple returns, and then DL comes along. Drug Lady came to try to return her phone. She had ‘DRUG USER’ written all over her face. She had no box, no instructions, and the phone looked like it had been very well used. It showed finger smudges and a couple of scratches on the plastic.
“It’s not working. I want to return this.”, she stated, plopping the slightly beat up phone on the countertop. My coworker, A, who was doing a small return, gave a look, and told me to switch places. Not asked - told me to, and I gladly did it. >.> I’m not going to touch this one with a ten foot pole. I am not currently embodied with the Tongue of Subtlety that one needs to deal with this. I instead, have the Tongue of Scripts, where I can invoke an inescapable hell of small-talk, unrelenting until the customer flees. Which I guess is useful in its own way. DL quickly left when she realized that we weren’t going to let her score some fun money.
Bonus Coworker Suck
Coworker D pissed me off royally today. I was covering her break, and ordered fives for her. I had slipped some of them out of the paper band for a customer’s change, and was intending to take the band off after that guest, but then D came back. So I figured any cashier with half a brain would figure out that I had slipped some bills out of it. We do this pretty often, and it’s what we all do every once in a while when we are too swamped to take them off. Not to D! She frantically asks if I slipped some of the bills out of the band. I say yes, I’m glad you can count! I could ignore your, outburst as panic, but I won't. You just told Head Cashier to chastise me. I know this crap, and was going to take it off until your ass came back to the register. It would have been off in the next second, so trying to tell me to neber-ebur do it again is just f@#^ing stupid. You’re also, rude to me, interrupting, and six minutes late from your fifteen minute break. Take what I said, nod, and go on with your day. Don’t announce, “AMUSEGAL DIDN’T DO SOMETHING RIGHT, YELL AT HER TO FIX IT”, like a fucking toddler.
Aware that I'm in the wrong in some parts, but god, the way she spoke to me pissed me off.
Welcome to the Club
Oh yeah, I also got initiated into the, “Not a Mind Reader”, club today. An old woman (OL) was mad because I didn’t, *gasp*, read her mind and put all of her (3) light-weight bags into her cart! I felt terrible, it was as if we don’t put bags in the carts for you. I mean, how terrible is that, with a register design that doesn’t allow me the room do anything but stand. But wait, there’s more! It seems she’s incredibly intelligent of the matter, too!
OL: *glare* So I guess you don’t put the bags in the cart for us anymore, do you?
Me: Annnd, I’m definitely not going to now.*oblivious look* Ah, I’m sorry. I wasn’t trained to put them in the cart, only to bag them.
OL: Figures! You should have put this in my cart! *shoves them in the cart*
Me: *turns around to hide my * Ma’am, I’d be glad to put your bags inside the cart next time for you, if you’d like.
OL: You’re just doing it because you’re obligated to!
Ding Ding Ding! We have a winner! It’s amazing, how she pieced that together like a pro! It was almost as if she were pointing out the obvious.
My next customer mocked outrage at me not putting his bread into the basket for him.
Learning the Ropes (and hanging yourself with it)
Since we had some downtime, Head Cashier decides to let me practice at the Customer Service Desk. It isn’t that hard, and it’s good training for when they finally put me up there. I’m doing pretty good, just some simple returns, and then DL comes along. Drug Lady came to try to return her phone. She had ‘DRUG USER’ written all over her face. She had no box, no instructions, and the phone looked like it had been very well used. It showed finger smudges and a couple of scratches on the plastic.
“It’s not working. I want to return this.”, she stated, plopping the slightly beat up phone on the countertop. My coworker, A, who was doing a small return, gave a look, and told me to switch places. Not asked - told me to, and I gladly did it. >.> I’m not going to touch this one with a ten foot pole. I am not currently embodied with the Tongue of Subtlety that one needs to deal with this. I instead, have the Tongue of Scripts, where I can invoke an inescapable hell of small-talk, unrelenting until the customer flees. Which I guess is useful in its own way. DL quickly left when she realized that we weren’t going to let her score some fun money.
Bonus Coworker Suck
Coworker D pissed me off royally today. I was covering her break, and ordered fives for her. I had slipped some of them out of the paper band for a customer’s change, and was intending to take the band off after that guest, but then D came back. So I figured any cashier with half a brain would figure out that I had slipped some bills out of it. We do this pretty often, and it’s what we all do every once in a while when we are too swamped to take them off. Not to D! She frantically asks if I slipped some of the bills out of the band. I say yes, I’m glad you can count! I could ignore your, outburst as panic, but I won't. You just told Head Cashier to chastise me. I know this crap, and was going to take it off until your ass came back to the register. It would have been off in the next second, so trying to tell me to neber-ebur do it again is just f@#^ing stupid. You’re also, rude to me, interrupting, and six minutes late from your fifteen minute break. Take what I said, nod, and go on with your day. Don’t announce, “AMUSEGAL DIDN’T DO SOMETHING RIGHT, YELL AT HER TO FIX IT”, like a fucking toddler.
Aware that I'm in the wrong in some parts, but god, the way she spoke to me pissed me off.
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