THERE AIN'T NO COPAY! (a bit long)

[Deserted]

UPDATE (sorta)

It happened again!

This time, it was $1.25. Different person, different area of town, different provider, SAME FUCKING LOGIC!!!

[Jester]

[dawnfire]

I want to know where people are getting their information from?

[gremcint]

mix between copay and no copay probably tells you when the wife went with him or not.

[Deserted]

It's not a record of when the copay was paid, it's a record of when Medicaid said they had a copay listed in the first place. So it showed that the Medicaid provider is being inconsistent with these people.

Apparently, they really shouldn't have a copay, but the provider keeps screwing that up. Since the passengers are getting told by drivers that they have a copay, they assume that it's Big Green Cab Co screwing up, not Medicaid.

The woman was in the right, and if she hadn't FREAKED OUT it would've been a simple case of "hey dispatch, please verify copay needed" or similar.

[Deserted]

It happened again!

This time, it was $1.25. Different person, different area of town, different provider, SAME FUCKING LOGIC!!!

I got the call to drive this guy again. Before I started the cab, I called dispatch and told the girl who answered what had happened the last time. I asked her, do I refuse the guy over $1.25? (I can do that.) Her response? She took me off the call and told me not to worry about it.