Don't you love this line "but you never TOLD me that!”“ Well I was NEVR told that"..every SC says it when you refuse to refund something..."but no when ever TOLD me that..."
This lady the other day was trying to return clearance items...the girl at the desk refused to refund them, and told the lady that you can't and never have been able to return clearance items EVER..lady hit the roof..said she was "never TOLD that..she never KNEW that...you should have TOLD her that BEFORE she bought the items blah blah blah"...girl at the desk said that they repeatedly announce over the PA system whenever there is clearance items that you cannot return them once you buy them..that in fact every employee MUST tell you that when you buy the items..and so on...lady would hear none of it..kept saying she was never told this and should get her refund anyway...girl kept trying to explain that in fact she must have been told..and there would be no refund as the items wouldn't even scan up because the system knew they were clearance items. OH what a explosion I saw then.."WHAT DO YOU MEAN THEY WON'T SCAN UP< NO ONE TOLD ME I COULDN"T GET A REFUND ON CLEARANCE ITEMS!!! I WANT MY BLOODY REFUND!"..waaa I really had to grit my teeth ...REALLY had to grit my teeth...girl at the desk kept trying to explain that she couldn't do anything for her, and got a manager who explained the same thing...fortunately I was served and got out of there before I saw any more tantrums.
This lady the other day was trying to return clearance items...the girl at the desk refused to refund them, and told the lady that you can't and never have been able to return clearance items EVER..lady hit the roof..said she was "never TOLD that..she never KNEW that...you should have TOLD her that BEFORE she bought the items blah blah blah"...girl at the desk said that they repeatedly announce over the PA system whenever there is clearance items that you cannot return them once you buy them..that in fact every employee MUST tell you that when you buy the items..and so on...lady would hear none of it..kept saying she was never told this and should get her refund anyway...girl kept trying to explain that in fact she must have been told..and there would be no refund as the items wouldn't even scan up because the system knew they were clearance items. OH what a explosion I saw then.."WHAT DO YOU MEAN THEY WON'T SCAN UP< NO ONE TOLD ME I COULDN"T GET A REFUND ON CLEARANCE ITEMS!!! I WANT MY BLOODY REFUND!"..waaa I really had to grit my teeth ...REALLY had to grit my teeth...girl at the desk kept trying to explain that she couldn't do anything for her, and got a manager who explained the same thing...fortunately I was served and got out of there before I saw any more tantrums.
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