1) I'm ringing out one customer, with two others coming up. I notice the customer behind my current one putting a pineapple and a large container of strawberries ... on the gum-and-candy shelves that lead up to the register, having apparently changed her mind about buying them.
FFS, lady!
I managed to tell her politely to just bring them up to me and I'd put them in the buggy where the "returns" go, so they could be put back.
2) Customer disputes the price of something and goes off in a huff when it turns out they read the signs wrong … had one of those the other day. She came up with some frozen shrimp and argued the price. I got a supervisor over to discuss the matter with her. Supervisor asked if customer would step aside so I could continue to ring out those behind her while supervisor went to do the price check. Customer was huffy, mumbling something about “This is all I came for” and some variant of “Unacceptable” …
I don’t know exactly what transpired but next thing I know customer was gone and I had NOT rung her up with the frozen shrimp that were actually on sale.
3) Family comes through my till. Young daughter (8? 9? Somewhere in that range, would be my guess) wants to help pack the stuff and is also fascinated by the foot pedal that moves the belt, thus bringing groceries to the end of the packing area so nobody has to do a boarding-house reach.
I'm still ringing stuff out but suddenly I hear Dad say something to the effect of "You're in my way; you're blocking me; move, move!" and Mom is saying "Move over, move over!" and then suddenly Dad appears to grab the kid by both arms and physically move her behind him. My impression -- and this could be inaccurate as I didn't actually see it -- was that he literally picked her up off the floor and then set her down again behind him.
When I saw her again a few minutes later she looked hurt and humiliated. All I could think of was "Hang onto that, sweetie, and remember it when he gets old and doesn't move fast enough."
Asshole.
4) And finally, one of the great Questions of the Ages: WHAT BLOODY IDIOT DECIDED THAT SHRINK-WRAPPING CUCUMBERS WAS A GOOD IDEA?!?
FFS, lady!
I managed to tell her politely to just bring them up to me and I'd put them in the buggy where the "returns" go, so they could be put back.
2) Customer disputes the price of something and goes off in a huff when it turns out they read the signs wrong … had one of those the other day. She came up with some frozen shrimp and argued the price. I got a supervisor over to discuss the matter with her. Supervisor asked if customer would step aside so I could continue to ring out those behind her while supervisor went to do the price check. Customer was huffy, mumbling something about “This is all I came for” and some variant of “Unacceptable” …
I don’t know exactly what transpired but next thing I know customer was gone and I had NOT rung her up with the frozen shrimp that were actually on sale.
3) Family comes through my till. Young daughter (8? 9? Somewhere in that range, would be my guess) wants to help pack the stuff and is also fascinated by the foot pedal that moves the belt, thus bringing groceries to the end of the packing area so nobody has to do a boarding-house reach.
I'm still ringing stuff out but suddenly I hear Dad say something to the effect of "You're in my way; you're blocking me; move, move!" and Mom is saying "Move over, move over!" and then suddenly Dad appears to grab the kid by both arms and physically move her behind him. My impression -- and this could be inaccurate as I didn't actually see it -- was that he literally picked her up off the floor and then set her down again behind him.
When I saw her again a few minutes later she looked hurt and humiliated. All I could think of was "Hang onto that, sweetie, and remember it when he gets old and doesn't move fast enough."
Asshole.
4) And finally, one of the great Questions of the Ages: WHAT BLOODY IDIOT DECIDED THAT SHRINK-WRAPPING CUCUMBERS WAS A GOOD IDEA?!?
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