So this could have went really bad and could have ended up in sucky customers. Luckly it went another way. Today I was in my final room and this guy had checked in and went into his room. About 10 mins later the guy comes out and asks if I was the last one that cleaned his room. I told him that I have been gone for 8 days, so no and I asked him if there was a problem.
He replied well not a huge problem I think, he was being really sweet. He said that when he checked in there was a small ball of dust on the top corner of his sheets. I told him oh sorry abou that and if he would like I could change his sheets. He said oh yeah only if you dont care and have time. I told him not a problem. I guess I'm so used to assholes that I don't know how to act.
I went and got sheets and even a fresh down comforter, I explained to him that we had a slow week so we did a lot of high cleaning and the dust probadly just fell off my duster. He was so nice and we talked about the weather and other nonsense. He was so grateful that I took time to change his sheets, he even asked my name and was gonna tell the front desk about me and how helpful adn nice I had been. I have been in customer service too long cause I'm waiting for this to turn bad.
He replied well not a huge problem I think, he was being really sweet. He said that when he checked in there was a small ball of dust on the top corner of his sheets. I told him oh sorry abou that and if he would like I could change his sheets. He said oh yeah only if you dont care and have time. I told him not a problem. I guess I'm so used to assholes that I don't know how to act.
I went and got sheets and even a fresh down comforter, I explained to him that we had a slow week so we did a lot of high cleaning and the dust probadly just fell off my duster. He was so nice and we talked about the weather and other nonsense. He was so grateful that I took time to change his sheets, he even asked my name and was gonna tell the front desk about me and how helpful adn nice I had been. I have been in customer service too long cause I'm waiting for this to turn bad.
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