They have always done this, but its gotten worse.
Starting at least a couple weeks ago, our managers have been gone an awful lot. The department manager (Director of Reservations and Revenue) has been gone almost every single day. If he's in, he's in for a few hours, usually less. Our direct manager (the Reservations Manager) moved to one of the hotels for four days last week. He wasn't supposed to work at the hotel again until Thursday but he came in at 9:30 am for today, then left by ten to go work at one of the hotels again.
What this means is that whenever there's a problem, there's no manager to ask or to talk to. There's no one to take problem calls, or deal with issues like the computer system suddenly causing problems.
Neither of them are answering their cell phones.
I quite honestly don't know what to do here. If I had the information, I'd be able to deal with this stuff, but I'm not a manager (even though I'm the most qualified of all of the people here including both of my managers).
I'm debating talking to HR since I'd probably get blown off if I talk to the COO (the DORR's manager).
Do you think I should just suck it up and let it go? What do you think I should do?
Not that it really matters since the company is crashing and burning anyway. But still. They don't even usually tell us when they leave, they just disappear.
My husband says that I should wait until after the so called meeting we're supposed to have this Thursday (its really just going to be our DORR telling us off for not "respecting" him even though HR says there was nothing wrong with the emails to him and that he's overreacting) because I already have too much on my plate with that.
I'm not sure I agree.
Starting at least a couple weeks ago, our managers have been gone an awful lot. The department manager (Director of Reservations and Revenue) has been gone almost every single day. If he's in, he's in for a few hours, usually less. Our direct manager (the Reservations Manager) moved to one of the hotels for four days last week. He wasn't supposed to work at the hotel again until Thursday but he came in at 9:30 am for today, then left by ten to go work at one of the hotels again.
What this means is that whenever there's a problem, there's no manager to ask or to talk to. There's no one to take problem calls, or deal with issues like the computer system suddenly causing problems.
Neither of them are answering their cell phones.
I quite honestly don't know what to do here. If I had the information, I'd be able to deal with this stuff, but I'm not a manager (even though I'm the most qualified of all of the people here including both of my managers).
I'm debating talking to HR since I'd probably get blown off if I talk to the COO (the DORR's manager).
Do you think I should just suck it up and let it go? What do you think I should do?
Not that it really matters since the company is crashing and burning anyway. But still. They don't even usually tell us when they leave, they just disappear.
My husband says that I should wait until after the so called meeting we're supposed to have this Thursday (its really just going to be our DORR telling us off for not "respecting" him even though HR says there was nothing wrong with the emails to him and that he's overreacting) because I already have too much on my plate with that.
I'm not sure I agree.
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