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The Silver Linings Daybook [LANGUAGE]

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  • The Silver Linings Daybook [LANGUAGE]

    The thread in which I will document my daily troubles at an un-named supermarket that definitely isn't anything to do with my username. I hope to document the sh*te that I tolerate but after every day, post one silver lining.

    -=Thursday 5th December=-

    I work at the music, games and video department. I have to check the IDs of people I believe to be under 25 when they're buying age restricted products. Three main characters here:

    M: Me
    SBM: Stupid Bitch Mum
    SS: Stupid Bitch's Brat

    M: Hello, how are you today?
    *scans age restricted product*
    SS: *grunt*
    M: I'm going to have to ask you for proof of ID, sir.
    SBM: It's for me.
    M: There's nothing I can do, I'm afraid.
    SBM: I've given him the money and he's buying it for me.
    M: Even if that is the case, I can't do it I'm afraid.
    SBM: Oh, for fuck's sake.
    M: Please don't swear at me madam. It's against the law and I could lose my job.
    SBM: You're a nasty, tight fucker.
    *SBM proceeds to storm off*

    I'd kept my cool until now. I couldn't help but snap because it was in the last hour of a twelve hour shift. I entered sarcasm mode.

    M: I hope you have a fantastic day and a very merry Christmas madam! *beaming smile*
    SBM: And you, you sick, twisted cunt.

    Horrible woman. She then went to customer services who called the manager-on-duty. He backed me up - it's store policy to back your decision, even if it does turn out to be the wrong one. She stormed out swearing.

    Silver Lining
    A woman came up to the desk and asked for advice about phones. We all specialise in different things.

    Me: Phones
    A: Games Consoles
    JK: DVDs
    S: CDs
    JG: TVs
    C: CDs

    So I was speaking to her and it turned out she was buying a gift for her son. He had an Android and he didn't like how slow it was. I recommended a Windows phone. It turned out her father had died recently and as someone who has lost one myself I ended up staying on after my shift to speak to her. I recommended a Huawei W1 which she purchased, and it turned out that it was priced on the shelf £30 more than it scanned for. I hope I helped her out and made her a little happier.

    Work tomorrow. (Today - it's 1AM!)

    I'll update this when I get back.
    Last edited by EricKei; 12-07-2013, 01:03 PM. Reason: Edited terminology for "kid"

  • #2
    Wow. The nerve of that woman! I HATE the C word. You've got to be really low if you use that word on a cashier who is JUST TRYING TO DO HER DAMNED JOB! Glad your manager backed you up.

    Comment


    • #3
      Quoth CrappyToHelp View Post
      SBM: And you, you sick, twisted cunt.
      And at this point I would have slapped her across the building!

      Comment


      • #4
        Quoth CrappyToHelp View Post
        SBM: And you, you sick, twisted cunt.
        "Yet I'm not the one trying to let a possible minor buy a restricted age product, am I ma'am."
        Now would be a good time to visit So Very Unofficial!

        "I've had so many nasty customers this week, my bottomless pit is now ankle-deep."-Me.

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        • #5
          Quoth Evannah View Post
          Wow. The nerve of that woman! I HATE the C word. You've got to be really low if you use that word on a cashier who is JUST TRYING TO DO HER DAMNED JOB! Glad your manager backed you up.
          Agreed! And Mum was standing right there; why the hell didn't she just buy it herself in the first place instead of having her clearly underaged (and under-mannered*) son buy it?

          *As for the kid, what kind of ill-mannered Neanderthal responds with a grunt to a polite greeting? Though with a mum like that, I doubt he'd know what good manners were if they held the door open for him.
          I don't have an attitude problem. You have a perception problem.
          My LiveJournal
          A page we can all agree with!

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          • #6
            Quoth CrappyToHelp View Post
            TShe then went to customer services who called the manager-on-duty. He backed me up - it's store policy to back your decision, even if it does turn out to be the wrong one. She stormed out swearing.
            This made me feel all *warm and fuzzy*.
            P*S

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            • #7
              Saturday 7th December

              Ugh. So at my desk we do the un-named store Direct online collections. Basically, someone buys something online then gets it delivered to us to pick up. Fine and dandy.

              Under the same 'Click and collect' name though they also do groceries. A man came raging into the store today effing and blinding because he had parked in the bay outside and nobody had came to serve him (as they were all serving customers who weren't assholes).

              He began raging and screaming while my colleague (who is Somalian) served him. He then proceeded to scream about how colleague is stealing our jobs. I felt a pang (more than a pang, I won't lie) of hatred there and made my mind up.

              I helped colleague to get rid of him and because he had to wait for them to go to the frozen food warehouse to get his pizzas he began slagging off me.

              When they came out, he verbally abused the elderly home shopping worker and loudly declared to the department:

              "IS ANYONE IN THE STORE NOT A TOTAL FUCKING RETARD?!?!?!?!?!?1?!?!?one?"

              I wished him a fantastic day and he left.


              Silver Lining

              A woman came in early this morning to purchase a mobile phone. We spoke at great length and it turned out that she didn't renew her landline contract when it recently ended because if she did she would be in fuel poverty. She was purchasing a mobile phone for her husband for when she's out and about and needs to call him. I recommended a low cost, easy to use handset for her and I helped her set it up. I topped it up, showed her the features and explained how to top up in the future for her.

              After this, she told me to show her my badge. I was a tad worried, but obliged. She said that she was going to call my manager and praise me.

              Bless her soul, x

              Comment


              • #8
                The weight, or level of nastiness, of the "c" word is different in the UK and Commonwealth than it is in the US. In the US it is a "fighting" word, if it's not one of your pals using it, it can easily start a fight. Also, it is very rarely directed at a male in the US, whereas in the UK & C it often is. The opposite may still be true of "c**ksucker", which 35 years ago could start a fight in UK but not so easily in the US (depending on the tone of voice in which it was said, of course). Learned all this years ago in a friendly poker game in West Africa with British, Canadian & American participants...
                Some days, it's just not worth chewing through the restraints...
                TASTE THE LIME JELLO OF DEFEAT! -Gravekeeper

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                • #9
                  Not to mention the line in "GI Jane" where the title character tells someone to do something anatomically impossible (at least it's impossible when a woman tells them to do it).

                  BTW, welcome to CS! We've got bacon (if Retail Workhorse hasn't eaten it all), booze (just ask Jester - but have your ID ready), and plenty of brain bleach.
                  Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

                  Comment


                  • #10
                    *waves* Hello! Would you happen to work at the supermarket i sometimes refer to as "Shmesco?" If so, my sympathies, i'm an ex shmesco employee. If not, my sympathies anyway. Lol.

                    BTW. For those who may wonder, "Fuel poverty" is a term that means anyone who can't afford to adequately heat their home. PowerCorp identified that as anyone who spends more than 10% of their income on fuel. (Or did when I worked there)

                    It's a nasty choice when you have to decide between heating and food, especially if you are locked in to contracts you took out when the economy was better.

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                    • #11
                      -=Wednesday 11th December=-

                      The first customer I had today was a rude bitch.

                      Cast
                      Me: Self explanatory
                      RB: Rude Bitch
                      MtT: M**T the Twat (Manager)

                      So, I arrive today. An adorable old lady comes up to me.

                      RB: Do you have Andre Rieu's new DVD?
                      Me: Yes, if you'd like to follow me.

                      We go to the DVD and I hand her a copy. I return to putting game cases back and on my second lap of the shop floor I see her. I go up to the till.

                      Me: Hi! Was there anything else?
                      RB: It's nice to see you're going to finally serve me. Kids these days.
                      Me: Sorry about that. Most customers do other shopping.
                      RB: Well I didn't. Why didn't you know that? God.
                      Me: *scans DVD* Again, sorry. *I then cough into my hand loudly and rub the front of her DVD with that hand.* That's £somemoney, please.
                      RB: It's not a problem. *she beams and struts off after paying*

                      The fucker had got my name. Later that day...

                      MtT: CTH, can I have a word?
                      Me: Sure, MtT. What's wrong?
                      MtT: I've had some arrogant old whore ring up and complain that you didn't serve her.
                      Me: I did. I didn't know she didn't want anything else.
                      MtT: If that's all she wanted, the bitch really needs to get some.


                      @Golden Phoenix - See below for a clue to where I'm imprisoned. Think colour and font.

                      NOT SCHMESCO

                      In other news, as I call customers peasants while I'm on the shop floor, I found out that my colleagues are now doing the same.
                      Last edited by CrappyToHelp; 12-12-2013, 10:33 AM.

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                      • #12
                        FUCK YOU MANAGEMENT!

                        I was told today (after I helped an elderly lady with her phone) that it is now forbidden as it takes up too much company time. Happγ tο help my ass. Pricks.

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                        • #13
                          What happened to MMM? (company-speak)

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                          • #14
                            Quoth CrappyToHelp View Post
                            Saturday 7th December

                            U
                            "IS ANYONE IN THE STORE NOT A TOTAL FUCKING RETARD?!?!?!?!?!?1?!?!?one?"

                            I wished him a fantastic day and he left.


                            x

                            That's where it would have been great if you could have replied, "well now that you've left the store, no!

                            Comment


                            • #15
                              Quoth CrappyToHelp View Post
                              @Golden Phoenix - See below for a clue to where I'm imprisoned. Think colour and font.

                              NOT SCHMESCO
                              I think there should be no more reasons to ask...
                              This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
                              I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

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