When I first started in retail, about a decade ago (wow, I feel old now), I had a little old lady at my register. I was scanning her merchandise, and came across a bag of oranges (one of those pre-priced 4lb bags).
At this time, produce was notorious for not scanning, and as expected, the oranges did not scan.
*These are not exact quotes, but rough approximations*
Me: I'm sorry, Ma'am, this didn't scan. I'll have to go check the price.
SC: Don't you know it?
Me: No, I'm sorry, it'll just take a moment to check.
SC: Then I don't want them.
Did she honestly think that store employees know the prices of every item in the store off the top of their heads?
SC
At this time, produce was notorious for not scanning, and as expected, the oranges did not scan.
*These are not exact quotes, but rough approximations*
Me: I'm sorry, Ma'am, this didn't scan. I'll have to go check the price.
SC: Don't you know it?
Me: No, I'm sorry, it'll just take a moment to check.
SC: Then I don't want them.
Did she honestly think that store employees know the prices of every item in the store off the top of their heads?
SC
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