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You know it's not going to be a good day when you're not even five minutes at work and you get a snotweed as one of the first crapstomers to wait on.
Her Royal Pissiness comes up to me all antsy and clearly in a hurry to conduct business and leave. She has a basket of a few items in one hand, and a refund purchase in the other. One of these things I can do. One of them I can't. Guess which one I can't do? If you said "the refund," cookies to you!
I tell Royal P this, and she is visibly annoyed, does the whole huffy thing and whines, "Do I HAVE to go over to customer service?! (Yes. Sucks to be you, bitch.) They're doing some Western Union shit over there!" I tell her sorry, all refunds have to go through CS, and besides, I don't have the keys (damn worthless system requires effing keys for just about every bloody thing right up to blowing your nose, I swear! WORST system I have EVER worked.) to unlock the system when the inevitable "manager key required" message appears on the screen when processing certain transactions (like refunds).
There was some doofus at the desk going through the whole song-and-dance routine with Western Union money orders - that crap IS a MAJOR PITA to deal with and does take time, as I've found out plenty of times when I was there to buy stuff and had to wait in line. But did I make a huge stinky show of it? No, I kept my yap shut and waited, knowing that there was nothing I could do about it except wait my bloody fricken turn.
Not so with this pisser. Still visibly irritated, she stalks over to the CS desk (there wasn't a long line there, it was just this one guy doing all this WU stuff, but as I said it's taking a while) and proceeds to spend approximately the next five minutes (if that) fidgeting and huffing (apparently at one point she called out to my coworker and demanded to be waited on; I missed this because I was waiting on other people - coworker politely told her she would have to wait because the WU stuff was taking a while and she was the only counterperson there at the moment).
Finally admitting epic fail in her attempt to procure said refund, she stomps over to my lane (oh joy, lucky me) and wordlessly (thank you Jesus!) begins tossing items out of her basket for me to ring up. I do so and when the transaction is finished (can't remember if she paid with cash or a card) hand her the requisite paperstuffs, which she all but tears out of my hand in her race to haul ass out of there.
A shame she was in such a hurry, else she might've gotten to see the nice unifingered salute I was giving her (beneath the countertop of course).
Her Royal Pissiness comes up to me all antsy and clearly in a hurry to conduct business and leave. She has a basket of a few items in one hand, and a refund purchase in the other. One of these things I can do. One of them I can't. Guess which one I can't do? If you said "the refund," cookies to you!
I tell Royal P this, and she is visibly annoyed, does the whole huffy thing and whines, "Do I HAVE to go over to customer service?! (Yes. Sucks to be you, bitch.) They're doing some Western Union shit over there!" I tell her sorry, all refunds have to go through CS, and besides, I don't have the keys (damn worthless system requires effing keys for just about every bloody thing right up to blowing your nose, I swear! WORST system I have EVER worked.) to unlock the system when the inevitable "manager key required" message appears on the screen when processing certain transactions (like refunds).
There was some doofus at the desk going through the whole song-and-dance routine with Western Union money orders - that crap IS a MAJOR PITA to deal with and does take time, as I've found out plenty of times when I was there to buy stuff and had to wait in line. But did I make a huge stinky show of it? No, I kept my yap shut and waited, knowing that there was nothing I could do about it except wait my bloody fricken turn.
Not so with this pisser. Still visibly irritated, she stalks over to the CS desk (there wasn't a long line there, it was just this one guy doing all this WU stuff, but as I said it's taking a while) and proceeds to spend approximately the next five minutes (if that) fidgeting and huffing (apparently at one point she called out to my coworker and demanded to be waited on; I missed this because I was waiting on other people - coworker politely told her she would have to wait because the WU stuff was taking a while and she was the only counterperson there at the moment).
Finally admitting epic fail in her attempt to procure said refund, she stomps over to my lane (oh joy, lucky me) and wordlessly (thank you Jesus!) begins tossing items out of her basket for me to ring up. I do so and when the transaction is finished (can't remember if she paid with cash or a card) hand her the requisite paperstuffs, which she all but tears out of my hand in her race to haul ass out of there.
A shame she was in such a hurry, else she might've gotten to see the nice unifingered salute I was giving her (beneath the countertop of course).
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