Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Reply
 
Thread Tools Display Modes

  #61  
Old 11-26-2020, 09:20 AM
Buzzard Buzzard is offline
Store Manager
 
Join Date: Oct 2014
Posts: 825
Default

Remember that this is the land of chemical-fueled paranoia and manic states. You just THINK it's an 'empty threat' to pull off the damn roofing. After all, it costs no money to go up there with whatever implements she thinks she can tear crap up with.
Reply With Quote

  #62  
Old 11-27-2020, 02:19 PM
Ghel's Avatar
Ghel Ghel is offline
Asura Mesmer
 
Join Date: May 2008
Location: Minnesota, US
Posts: 1,474
Default

Good point. Hopefully she'll stay in Cheeselandia and not return to damage the house.
__________________
"I look at the stars. It's a clear night and the Milky Way seems so near. That's where I'll be going soon. "We are all star stuff." I suddenly remember Delenn's line from Joe's script. Not a bad prospect. I am not afraid. In the meantime, let me close my eyes and sense the beauty around me. And take that breath under the dark sky full of stars. Breathe in. Breathe out. That's all."
-Mira Furlan
Reply With Quote

  #63  
Old 12-03-2020, 05:00 AM
Pixelated Pixelated is offline
Chairman of the Board
 
Join Date: Oct 2016
Location: Bookholm
Posts: 2,197
Default

Quote:
Quoth Ghel View Post
She had new shingles put on the house. Had it re-roofed. It was an empty threat to tear off the new roof.
Ah, okay. For a while there I thought had left the house roofless when she skedaddled ...

Hope Buzzard is wrong and she doesn't decide to carry through with that threat.
__________________
Customer service: More efficient than a Dementor's kiss
~ Mr Hero
Reply With Quote

  #64  
Old 12-10-2020, 03:23 PM
Ghel's Avatar
Ghel Ghel is offline
Asura Mesmer
 
Join Date: May 2008
Location: Minnesota, US
Posts: 1,474
Default

I learned this week that the chair of the board gave Brandy his personal cell phone number. Apparently she was lucid when they spoke. He felt like they had a good rapport. He may soon see how quickly she turns.

Brandy called me on Tuesday asking for info out of her 2018 taxes. I had her taxes, but not the info she was looking for. She needed the EIN for a company she says she started working for in 2018, but there was nothing in her taxes for that company. Knowing how she is, she probably didn't start working for them until 2019.

While we talked, she let me know that she's mailed two payments for her loan. Ok, when and how much? How much was about 2-1/2 months worth of payments. When? Well, that was more complicated. She told me the check went in the mail that morning. In Arizona. Was she living in Arizona? No, but she left the check in her boyfriend's truck, and when he got to Arizona, he found the check and mailed it for her.

No mention of the key she previously said she was going to send us.

Assuming we actually receive this check, she'll still be due for a partial payment for Dec. 1. So she'd be caught up. For a few days, anyway.
__________________
"I look at the stars. It's a clear night and the Milky Way seems so near. That's where I'll be going soon. "We are all star stuff." I suddenly remember Delenn's line from Joe's script. Not a bad prospect. I am not afraid. In the meantime, let me close my eyes and sense the beauty around me. And take that breath under the dark sky full of stars. Breathe in. Breathe out. That's all."
-Mira Furlan
Reply With Quote

Phone
  #65  
Old 12-10-2020, 05:48 PM
earl colby pottinger earl colby pottinger is offline
Area Manager
 
Join Date: Feb 2007
Posts: 1,793
Default Phone

I think the chair of the board is going to find out why you NEVER give out your personal phone number.
Reply With Quote

  #66  
Old 12-10-2020, 10:27 PM
taxguykarl's Avatar
taxguykarl taxguykarl is offline
Seasonal Tax Preparer
 
Join Date: Aug 2008
Location: Chicagoland (South suburbs)
Posts: 3,901
Default

No kidding, what fool uses something other than a burner for this purpose?!
__________________
I'm trying to see things from your point of view, but I can't get my head that far up my keister!

Who is John Galt?
-Ayn Rand, Atlas Shrugged
Reply With Quote

  #67  
Old 12-10-2020, 10:28 PM
Buzzard Buzzard is offline
Store Manager
 
Join Date: Oct 2014
Posts: 825
Default

So... who's got the betting pool for how long it takes the Chair to change his number because he gave it to a druggie?
Reply With Quote

  #68  
Old 12-11-2020, 11:34 PM
taxguykarl's Avatar
taxguykarl taxguykarl is offline
Seasonal Tax Preparer
 
Join Date: Aug 2008
Location: Chicagoland (South suburbs)
Posts: 3,901
Default

Put me down for two weeks.
__________________
I'm trying to see things from your point of view, but I can't get my head that far up my keister!

Who is John Galt?
-Ayn Rand, Atlas Shrugged
Reply With Quote

  #69  
Old 12-12-2020, 04:56 AM
Android Kaeli Android Kaeli is offline
Sparkle Sparkle
 
Join Date: Oct 2008
Location: Somewhere in the Middle of Nowhere
Posts: 1,175
Default

A week, max, if that long.

I've had problem customers from the various jobs that I've had over the last odd number of years, only two managers gave their numbers to one or two of these problem customers. Took them about three or four days before they had to get their number changed because of the amount of calls they received over stupid things. Yea, they learned more than just the "don't give your number out to customers" lesson.
__________________
Eh, one day I'll have something useful here. Until then, have a cookie or two.
Reply With Quote

  #70  
Old 12-14-2020, 07:14 AM
MoonCat's Avatar
MoonCat MoonCat is offline
Unsteady as she goes
 
Join Date: Jun 2010
Location: Eastern US.
Posts: 7,804
Default

Quote:
Quoth Android Kaeli View Post
A week, max, if that long.

I've had problem customers from the various jobs that I've had over the last odd number of years, only two managers gave their numbers to one or two of these problem customers. Took them about three or four days before they had to get their number changed because of the amount of calls they received over stupid things. Yea, they learned more than just the "don't give your number out to customers" lesson.
Reminds me of the rule I learned early on in my years at my old job. NEVER answer the phone after business hours, if for some reason you are still there. It'll be a problem customer with a can of worms that will take four hours, two managers, and half the production dept. to solve (this was at the newspaper).
__________________
When you start at zero, everything's progress.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:10 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2021, vBulletin Solutions, Inc.