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UPDATE AT BOTTOM OF POST
It was 10 minutes before I left when a guy who works in the mall came to the cafe. He asked how it was going and I said, "It's OK." Now, he's been in before and he always gives me a funny look when I answer that question, whatever my answer. I suppose he was expecting something different than what I said because he challenged me with, "Just ok?"
<record scratch> You all KNOW how I feel about that. If you do that to me you are either calling me a liar or telling me how I feel isn't good enough.
I decided not to even get into this with him at all, so I simply answered "Yes," which was a perfectly valid response to the second query.
He countered with another "Just ok?" to which I replied "What can I get for you?" because I was not getting into this argument. At the third "Just ok?" I lost it. With a definite angry edge to my voice I responded, "YES, just ok" wherein he immediately wanted a manager.
While she was on her way he told me I should "be punished for being in a bad mood." I said "I should be punished for how I feel?" and he answered affirmatively. I said "OK..."
When Manager Lady came over all kinds of things I'd supposedly said came out of his mouth, which I challenged. ML tried to kind of smooth things over and said she'd take care of it and she could get his order for him.
When she took me in the back room she listened to my side thoroughly, said he was the one who was argumentative and would've kept arguing with her if she hadn't cut him off. I told her his behavior was sexist and why, and that I don't appreciate someone arguing with my honest answer to a question, and that it's happened with other people. She determined that what I'd said (repeating "What can I get for you?") was the professional thing to do and if it happens again, don't even let him get that far before calling a supervisor over. I told her I feel like I have to plaster a fake smile on my face for him so I don't get in trouble and she said "You are not in trouble. You do not have to do that." She agrees that no one should tell us how to feel, and that if I'm ok or fine, that's how it is.
I love my managers, but I dread having to deal with this guy again. I'm going to make sure I have a radio every time I work in cafe from now on. I think "Hi, would you like a manager?" should be my immediate greeting.
UPDATE: It's 4 days later and this 45+ guy is STILL on this. Now, I had no idea where he worked, just that it was in the mall. I was coming back from lunch tonight, in a hurry to get back, so I didn't see him at his phone kiosk. I did, however, hear "THERE GOES THE 'SASSY MOUTH'!" I guess he was pointing me out to his coworkers or whatever. I did not even acknowledge that I noticed at all, didn't even skip a step. As soon as I got back I found Security Guy and told him immediately. He said, "I'll talk to him" and "you're good" and when Security Girl walked up (knowing I had an issue and wanting to help), he said to her "Wanna go give him a word?" She readily agreed, saying, "Hey, I'm in plainclothes." I suspect I'll hear flack about "telling on him," but you know what? Don't harass me, then. And now I know where he works.
It was 10 minutes before I left when a guy who works in the mall came to the cafe. He asked how it was going and I said, "It's OK." Now, he's been in before and he always gives me a funny look when I answer that question, whatever my answer. I suppose he was expecting something different than what I said because he challenged me with, "Just ok?"
<record scratch> You all KNOW how I feel about that. If you do that to me you are either calling me a liar or telling me how I feel isn't good enough.
I decided not to even get into this with him at all, so I simply answered "Yes," which was a perfectly valid response to the second query.
He countered with another "Just ok?" to which I replied "What can I get for you?" because I was not getting into this argument. At the third "Just ok?" I lost it. With a definite angry edge to my voice I responded, "YES, just ok" wherein he immediately wanted a manager.
While she was on her way he told me I should "be punished for being in a bad mood." I said "I should be punished for how I feel?" and he answered affirmatively. I said "OK..."
When Manager Lady came over all kinds of things I'd supposedly said came out of his mouth, which I challenged. ML tried to kind of smooth things over and said she'd take care of it and she could get his order for him.
When she took me in the back room she listened to my side thoroughly, said he was the one who was argumentative and would've kept arguing with her if she hadn't cut him off. I told her his behavior was sexist and why, and that I don't appreciate someone arguing with my honest answer to a question, and that it's happened with other people. She determined that what I'd said (repeating "What can I get for you?") was the professional thing to do and if it happens again, don't even let him get that far before calling a supervisor over. I told her I feel like I have to plaster a fake smile on my face for him so I don't get in trouble and she said "You are not in trouble. You do not have to do that." She agrees that no one should tell us how to feel, and that if I'm ok or fine, that's how it is.
I love my managers, but I dread having to deal with this guy again. I'm going to make sure I have a radio every time I work in cafe from now on. I think "Hi, would you like a manager?" should be my immediate greeting.
UPDATE: It's 4 days later and this 45+ guy is STILL on this. Now, I had no idea where he worked, just that it was in the mall. I was coming back from lunch tonight, in a hurry to get back, so I didn't see him at his phone kiosk. I did, however, hear "THERE GOES THE 'SASSY MOUTH'!" I guess he was pointing me out to his coworkers or whatever. I did not even acknowledge that I noticed at all, didn't even skip a step. As soon as I got back I found Security Guy and told him immediately. He said, "I'll talk to him" and "you're good" and when Security Girl walked up (knowing I had an issue and wanting to help), he said to her "Wanna go give him a word?" She readily agreed, saying, "Hey, I'm in plainclothes." I suspect I'll hear flack about "telling on him," but you know what? Don't harass me, then. And now I know where he works.
" The other managers would definitely have told him off, though.
He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.
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