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The customer of my customer is your customer. (long)

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  • The customer of my customer is your customer. (long)

    This might be in the wrong section but since they are very good customers of mine, I thought I would be fine posting it here.

    As some of you know, I work at a game store in a mall (manager). We are located next to a McDicks and many of the employees come in to use our internet cafe, they usually spend many hours there and are great guys. I dont like it when SCs get mad at my customers even if it is at the McDicks and not actually at my store.

    CL: Crazy Lady with green, blue, and blonde hair.
    Me: Awesome game store manager.

    *I am sitting at one of the computers in my store playing some Diablo III when I hear some screaming out in the hall, I come out to see what the commotion is, CL is at the McDicks screaming at the cashier*

    CL: *Keep in mind that this is at the top of her lungs* MY FOOD WASNT PERFECT!!! GIVE ME A REFUND AND SOME NEW FOOD!!!
    Me and security walk up. Security try to talk to her and amazingly she gets even louder.
    CL: THIS PERSON *pointing to cashier* WILL NOT GIVE ME MY MONEY BACK!!!
    Security: ma'am, we need to ask you to calm down and we will get to the bottom of this.
    CL: NO, GIVE ME MY FOOD!!!
    Security: sorry ma'am but you are disturbing all the other customers and we need to ask you to leave.
    CL: YOU CANT ASK ME TO LEAVE, I AM A CUSTOMER AND AM ALWAYS RIGHT!!!
    Security: *Reaches out and touches her arm to "assist" her departure*
    CL: HOW DARE YOU TOUCH ME!!! MOM CALL THE COPS, THIS SECURITY GUARD ASSAULTED ME!!! (mom is sitting at a table close by)
    Me: *I decide to step in to draw her away from the McDicks* Ma'am, they have the right to refuse you service and the security guard did nothing wrong.
    CL: HOW DARE YOU!!! SPLUTTERSPLUTTERARGLBARGLE YOU ARE SHIT, YOU LOOK LIKE CRAP, YOU ARE FAT, YOUR HAIR IS CRAP BLAHBLAHBLAH. I AM A CHILD, HOW DARE YOU TREAT ME LIKE THAT!!! (note: she is very obviously not a child, she is most likely in her late 20s)
    Me: *not phased at all by this outburst* You are acting like a child so we treated you like one.
    CL: I AM NOT A CHILD!!! BLAH BLAH BLAH

    This continues on for a few more minutes until I see police come in. Mommy dearest actually called the cops??? The cops totally sided against the CL and escorted her and her mother out of the mall.
    "Employees can make or break any business, so treat them with respect. Job satisfaction has little to do with money. Discover what it has to do with and make sure they get it."

  • #2
    i'm betting they further escorted her to the precinct ... if she acted towards them in the same way she acted towards you or the other workers

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    • #3
      If it was indeed Mommie Dearest who called the cops, I'm betting the results weren't quite what she had expected ...

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      • #4
        Quoth Pixilated View Post
        If it was indeed Mommie Dearest who called the cops, I'm betting the results weren't quite what she had expected ...
        Or maybe it was. It wouldn't be the first parent to call the cops on their own kid.
        The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
        "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
        Hoc spatio locantur.

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