I was reminded of this one by another thread.
Back story:
The grocery store where I used to work doubles coupons up to 99¢. However they will only double up to the price of the item. This isn't a problem because the scanner reads the coupons including the amount and the expiration date. All I had to do was scan them.
Enter my SC. If memory serves, her cart was almost full, containing about 40-50 items. After running everything through the scanner she hands me a handful of coupons. I ran them through as my co-worker was bagging.
Me: That'll be $20.00 please. (this was long ago. I don't remember the exact amount)
SC: What?
ME: Your total is $20.00 please.
SC: How is that? I got $75 in groceries and handed you $85. in coupons! You owe ME money!
Choking back a laugh I summon the manager. While I am waiting I try to figiure out if I somehow made a mistake although I knew there was no way that we owed her money. Quick (in my head) addition of her coupons made me understand her thought process. If all the coupons were actually doubled she would have had about what she said in coupons.
My manager finally makes it to my register and I explain the situation.
MGR: How can I help you?
SC: I bought all that stuff and paid with coupons. You owe me money now. He says that I owe $20.
MGR: I'm sorry ma'am, but coupons only double up to the price of the item. Coupons are a discount from the manufacturer on the item and not payment for it.
SC: This is rediculous! I have given you $85 in coupons for $75 worth of groceries. You owe me $10!
MGR: No ma'am, I'm sorry. That's not how they work. Each coupon is only worth it's face value. That's all the manufacturer will give us when we send it to them. <grocery store chain> doubles it, but only up to the price of the item. You are still getting those items free.
SC: That is bullsh!t. I want my $10 or I'm leaving!
MGR: Ma'am, as I explained, we do not owe you money. Your total is $20.
SC turns and walks out in a huff. She left her groceries, already bagged and back in her cart, setting at the end of the counter. She also left her coupons.
It's amazing how her stupidity overruled common sense. She was getting $75 in groceries for $20. I mean, come on!
Back story:
The grocery store where I used to work doubles coupons up to 99¢. However they will only double up to the price of the item. This isn't a problem because the scanner reads the coupons including the amount and the expiration date. All I had to do was scan them.
Enter my SC. If memory serves, her cart was almost full, containing about 40-50 items. After running everything through the scanner she hands me a handful of coupons. I ran them through as my co-worker was bagging.
Me: That'll be $20.00 please. (this was long ago. I don't remember the exact amount)
SC: What?
ME: Your total is $20.00 please.
SC: How is that? I got $75 in groceries and handed you $85. in coupons! You owe ME money!
Choking back a laugh I summon the manager. While I am waiting I try to figiure out if I somehow made a mistake although I knew there was no way that we owed her money. Quick (in my head) addition of her coupons made me understand her thought process. If all the coupons were actually doubled she would have had about what she said in coupons.
My manager finally makes it to my register and I explain the situation.
MGR: How can I help you?
SC: I bought all that stuff and paid with coupons. You owe me money now. He says that I owe $20.
MGR: I'm sorry ma'am, but coupons only double up to the price of the item. Coupons are a discount from the manufacturer on the item and not payment for it.
SC: This is rediculous! I have given you $85 in coupons for $75 worth of groceries. You owe me $10!
MGR: No ma'am, I'm sorry. That's not how they work. Each coupon is only worth it's face value. That's all the manufacturer will give us when we send it to them. <grocery store chain> doubles it, but only up to the price of the item. You are still getting those items free.
SC: That is bullsh!t. I want my $10 or I'm leaving!
MGR: Ma'am, as I explained, we do not owe you money. Your total is $20.
SC turns and walks out in a huff. She left her groceries, already bagged and back in her cart, setting at the end of the counter. She also left her coupons.
It's amazing how her stupidity overruled common sense. She was getting $75 in groceries for $20. I mean, come on!
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