Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Closed Thread
Thread Tools Display Modes

Old 11-17-2009, 09:01 PM
Irving Patrick Freleigh's Avatar
Irving Patrick Freleigh Irving Patrick Freleigh is offline
Join Date: Jul 2006
Location: burning pink camo dumpster
Posts: 14,081

Lately I've been getting lots of people asking me about Zhu-Zhu Pets. These are crappy little fake hamsters you stick a battery in, and they do certain cute hamster things. There might also be some interactive aspect to them, in which you can enter a code on some Web site and be able to play little games with your Zhu-Zhu pets online. They're called Zhu-Zhu pets because "crappy little fake hamster your kid will play with for eight minutes and then forget about forever" has no marketing zing.

However, it has evidently been decided that Zhu-Zhu pets are THE hot toy of the 2009 holiday season. We have been sold out of the damn things for close to a month. They're selling for ridiculously inflated prices on the internet. We supposedly have 392 of them on order, but that doesn't mean we'll necessarily get 392 Zhu-Zhu pets in, or getting any in anytime soon. Not when I suspect the manufacturer is holding back on supply because they know they have a hit on their hands and this way they can drive up the hype.

So today, as I'm working out our six pallets of toys, which included all of zero Zhu-Zhu Pets, some guy comes up to me and bellows "Hey! Toy guy! You got my Zhu-Zhu Pets in yet?"

Ummm, nope, sorry, they haven't come in yet.

"Well what's going on here?! I've been waiting for weeks to get Zhu-Zhu pets for my grandkids! Your ads say you're my 'one-stop' store and you're letting me down my grandkids said they don't want to go on living if they can't get their zhu-zhu pets so what am I supposed to do, Toy Guy? Huh?"

I suggest either forking out the coin for them on ebay, expanding your search radius, or researching funeral homes for your grandchildren.

Seriously, the outside calls for toys have been through the roof lately, and almost all of them are people looking for Zhu-Zhu pets. Every time the service desk has to transfer the call, and somebody on the floor such as Yours Truly has to tell the customer no, because we're not allowed to have the service desk do that for us. The call button in toys is getting mashed daily by people asking for these damn Zhu-Zhu pets, and we get to watch the customer weep and wail and curse and otherwise go nuts when we tell them we don't have Zhu-Zhu pets.

Seriously folks, they're just little toys. We're not the only place in the world that sells them. Just about everyplace is sold out and trying to obtain more.

So help me God, if our Zhu-Zhu pets first come in on the last truck before Thanksgiving (which could mean they'd first be available for sale Thanksgiving Day) and we manage to have some available for Black Friday, somebody's going to get seriously injured or killed over the fucking things, and I'll get to watch.
Knowledge is power. Power corrupts. Study hard. Be evil.

"I never said I wasn't a horrible person."--Me, almost daily

Old 11-17-2009, 09:11 PM
trailerparkmedic's Avatar
trailerparkmedic trailerparkmedic is offline
would rather be knitting
Join Date: Feb 2009
Location: Zombieland
Posts: 769

When I was young (4? 5? I don't remember this story occuring at all), all I wanted for my birthday/Christmas was some Barbie horse. My mom told me that lots of people wanted the toy, so it might be hard to get it. I told her "Well, Santa is magic so he can bring it to me." I guess this guilt tripped her enough to have relatives in three other states looking for it. Eventually my grandmother found it just sitting on a shelf at some discount store.

I guess that one experience was enough for my mom, because she never gave in to another toy fad. The one I remember was when my little sister was begging for a Furby. My mom stopped by Kmart on the way home from a night shift since she heard that they were getting a shipment. There were 40 people waiting in line at 6 am, and it wasn't near a holiday. My mom told my little sister she'd just have to be patient because no toy was worth that much drama.

Old 11-17-2009, 09:15 PM
ditchdj ditchdj is offline
Join Date: Jul 2006
Posts: 887

Next time why you just tell them to fly to freakin China and go invade and plunder one of the damn sweat shops there that make the damn things.

Old 11-17-2009, 09:20 PM
AnaKhouri's Avatar
AnaKhouri AnaKhouri is offline
Killer Queen
Join Date: Jun 2007
Posts: 892

Remember the Shirt Tails stuffed animals? My mom had my aunt in another state find one and ship it to her for Christmas...

But seriously, I will never fall for that crap. I remember the horrors of Webkinz.

(watch me be in line at 6 a.m. for some stupid toy in a couple years...)

Old 11-17-2009, 09:48 PM
Merriweather's Avatar
Merriweather Merriweather is offline
Area Manager
Join Date: Dec 2008
Posts: 1,543

First major Christmas toy fad that I can remember with enough lack of availability to cause normal human parents to turn into crazed monsters was the Cabbage Patch Kids, back in the early 80's. I remember some store gave away one as a promotional, and had an armed guard to escort the winner to their car. People were selling them via newspaper ads (this was pre-internet) for hundreds of dollars (they cost around $20 normally).

I don't think anything like that had every happened before - maybe parents weren't as indulgent/guilt ridden/insane(?) in the 50's to 70's to try so hard to get their kids the exact toy, maybe there hadn't been such a shortage before (and if that one wasn't planned, I've no doubt that some companies since then have used it as an example and actually planned a few outages).

Oh, and did my daughter get one of the CPKs that year? Yep. But only cause when I realized she wanted one, and didn't realize how much hype was going on, I simply ordered one from Sears catalog (even specified sex and hair colour). Maybe I got one on the last ones before everyone else thought of that, but before I even got it in the mail I was seeing how impossible it was, and didn't expect it to come in, but it did, no problems :-) Boy did I score Mommy points that year, LOL.

Madness takes it's toll....
Please have exact change ready.

Old 11-17-2009, 10:13 PM
Red_Dazes's Avatar
Red_Dazes Red_Dazes is offline
Arts and Hobbies Monster
Join Date: Feb 2009
Location: In the State of COLD! Washington!
Posts: 699

...Wow... I suddenly feel like the Kid Left Out. Was I the only kid who was never into the "craze?" What I wanted for Christmas/Birthdays.
-Barbie...any kind would do...even the ugly ones
-Horsie.... even from the dollar store.. that thrilled me.
-A bike... what kid doesn't?
-Make up! ... little kids love making themselves look like CLOWNS!
-A sled... ((that was the most expensive thing I ever asked for.... and I got it... and GOD DAMN WAS IT AMAZING! Polished wood, red metal runners.... best Christmas present ever. I broke that thing with all the use I put into it.))
"I'm not smiling because I'm happy. I'm smiling because every time I blink your head explodes!"

Old 11-17-2009, 10:16 PM
fireheart's Avatar
fireheart fireheart is offline
The Christmas Tree Ninja!
Join Date: Aug 2008
Posts: 5,617

Are they those ones with the swirl on the back that you can push and they go running around? They're called GoGo pets down here and yes, they are annoying

*is so glad she only has to deal with frozen turkeys*
The best professors are mad scientists! -Zoom

Now queen of USSR-Land...

Old 11-17-2009, 10:23 PM
RetailDemon's Avatar
RetailDemon RetailDemon is offline
Retail Crybaby
Join Date: Oct 2009
Posts: 25

I remember when I was a teenager and Tickle Me Elmo was the big deal. I was shopping at the local "One Stop" Superstore and picked up one, thinking I would get it for my baby brother. Apparently, I picked up the last one, and someone after seeing me consider it for a while asked if I decided not to get it, could she have it for her child. I decided sure, my brother can live without this since he has no idea who Elmo is ( my parents didn't believe in TV), so I handed it to her. A lady behind me went ballistic and said she had been standing there the whole time, got there right after I did, and the Elmo was her's. The lady became so hateful that an employee in the next aisle called security over the loudspeaker and the lady suddenly shuts up and leaves. Security came anyway and said they had problems with her before and the Elmos. She had bought several and they figured she was selling them online.

Old 11-17-2009, 10:25 PM
rerant's Avatar
rerant rerant is offline
Area Manager
Join Date: Apr 2007
Location: Toronto
Posts: 1,386

I just looked these Zhu-Zhu pets up.
What a load!

I've got two kids to buy for and if they ask for a Zhu-Zhu pet I'll just inform them that no, I'll make sure they actually get good toys from Santa.

Old 11-17-2009, 10:41 PM
RecoveringKinkoid's Avatar
RecoveringKinkoid RecoveringKinkoid is offline
Snake Handler
Join Date: Jul 2006
Location: South Carolina
Posts: 4,820

My mom got a pair of these for my kid and my sister's kid. She had no idea they were "hot", the kids saw them on TV and thought they were cute, so mom went to Wal mart and somehow found a pair. Easy peasy.

Then she found out there was a huge frenzy later. It's just nuts. I mean, they are cute, but sheesh!
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 10:32 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.