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She's gonna give us a bad review

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  • She's gonna give us a bad review

    The other morning a guest came to the front desk and asked me if the hotel pool could be opened before 10am. I politely informed her we could not because it is located in the middle of the hotel and there are several occupied rooms surrounding the pool. {we never open it early just for that reason - this is a rule we cannot break.}

    She ten tells me she could not believe that she paid 120 bucks a night to stay in this effing hotel and she was gonna give us a bad review. I asked her if there were any problems she felt like talking about and she gives me a stern no and walks away.

    really? we can't open the pool early and you are gonna throw a tantrum?

  • #2
    Sounds about right.
    Unseen but seeing
    oh dear, now they're masquerading as sane-KiaKat
    There isn't enough interpretive dance in the workplace these days-Irv
    3rd shift needs love, too
    RIP, mo bhrionglóid

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