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  • #16
    Quoth AdvancedFlea View Post
    XD I have had customers computers burst into flames on me before now. you can tell when it's been a genuine electrical fire and when it's not
    well to be clear, my computer burst into flames because the people who where fixing it when my motherboard died where idiots and cut the power lines then put them back wrong.
    so it wouldnt power up
    i was lucky it didnt burst into the flames at home.
    Last edited by Sliceanddice; 11-19-2008, 08:32 PM.

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    • #17
      Quoth smileyeagle1021 View Post
      I must get British citizenship so I can work at the same store as you

      (isn't Europe on a 240V system compared to the US's 120V?)
      after the day I have had, spending half of it wedged between a patch panel and a wall, you don't want my job

      and not quite ^^; europe works on 110Volts. the UK works on 230

      Quoth DGoddessChardonnay View Post
      .

      Only reason I can think of is he must have been thinking if the PC was damaged enough that the warranty would replace it with a newer (and faster) model for free.
      He also didn't think we would check the machine

      Quoth Sliceanddice View Post
      well to be clear, my computer burst into flames because the people who where fixing it when my motherboard died where idiots
      i was lucky it didnt burst into the flames at home.
      I get the feeling you took it to our store in merry hill lol

      but so far as your safety is converned, all houses use D-Type circuit breakers. they would have cut the power long before the computer actually caught fire on you
      -The one, The Only, AdvancedFlea-

      Stick that in your blog and smoke it.

      A guide for customers about retail

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      • #18
        Quoth AdvancedFlea View Post
        He also didn't think we would check the machine
        Another reason why criminals or scammers are stupid:

        They don't think the plan through. Which in the end makes them easier to catch and for us to laugh at.
        Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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        • #19
          Quoth AdvancedFlea View Post
          but so far as your safety is converned, all houses use D-Type circuit breakers. they would have cut the power long before the computer actually caught fire on you
          where it cauhgt on fire almost burnt the techs hand, it would have not only burnt my hand before and breaks hit but i would most like had caught my wooden desk of hell on fire

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          • #20
            I love these stories when customers make these threats and try to put the onus on the clearly superior and more product-aware employees. It's just very sad to see people try to get the upper hand on a trained and tenured veteran of that industry.
            The only thing great about working tech support is that it's not customer service.

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            • #21
              Quoth Sliceanddice View Post
              it would have not only burnt my hand before and breaks hit but i would most like had caught my wooden desk of hell on fire
              it caught fire on the tech because in an electronics store the breakers are designed to be a lot less sensitive. when you turn on a mass of electronic equipment it tends to cause a surge that anything a to d would not be able to take. Electrical fires are caused by an over-current (which could be caused by techs re-wireing a computer wrongly, or electricity flashing to ground or any number of things) if it had have happend in your house, your more senstive breakers would have just snapped to the off position.

              Quoth Elevator View Post
              It's just very sad to see people try to get the upper hand on a trained and tenured veteran of that industry.
              it always makes me laugh when customers try to go for Alison...who has more experience of this ki8nd of thing than all of us put together. she throws them down in one punch
              -The one, The Only, AdvancedFlea-

              Stick that in your blog and smoke it.

              A guide for customers about retail

              Comment


              • #22
                Quoth Panigg View Post
                It is.

                Was working in a computer store once and we got a shipment of brand new 400W power adapters.

                Boss: Puts them in, turns them on and puff... weird...
                Boss: Puts in next one... puff.
                Boss: "Ok.. what the hell?"
                Boss: Next one.. puff.
                Boss: Burned through 5 of them.
                Me: Are those from the US?
                Boss: Yes, why?
                Me: Try flipping that little switch.
                Boss:
                When I worked for (printer manufacturer), we'd occasionally produce 240v units for South America. Switching back to US units got interesting when they would mistakenly put some 240v power supplies into the 120v US units. Didn't get noticed until they got to the Print Test area, where I worked. Running one on the wrong voltage for about 15 minutes resulted in lots of smoke & burned plastic smell.
                That is so full of suck Dyson doesn't know how they did it - shankyknitter

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                • #23
                  Quoth AdvancedFlea View Post
                  europe works on 110Volts. the UK works on 230
                  Er... no. Europe works on 230V just like the UK. Sure, the plugs are a different shape, but it's still the same voltage and frequency.

                  Here's a map.

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                  • #24
                    Quoth Chromatix View Post
                    Er... no. Europe works on 230V just like the UK. Sure, the plugs are a different shape, but it's still the same voltage and frequency.

                    Here's a map.
                    to be perfectly honest... for me that was the hardest thing to get used to during my two weeks in Europe... everything else seemed normal to me except those funky power plugs... well that and the people weren't as uptight as most of the people I know in the states.
                    If you wish to find meaning, listen to the music not the song

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                    • #25
                      Quoth smileyeagle1021 View Post
                      to be perfectly honest... for me that was the hardest thing to get used to during my two weeks in Europe... everything else seemed normal to me except those funky power plugs... well that and the people weren't as uptight as most of the people I know in the states.
                      When my band toured the UK we ran into all sorts of problems, even when we had the "right" adapters for our equipment we brought over from the US.
                      I will never go to school!

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                      • #26
                        Quoth Chromatix View Post
                        Er... no. Europe works on 230V just like the UK.
                        *clicks on it*

                        ...I stand corrected. Thanks
                        -The one, The Only, AdvancedFlea-

                        Stick that in your blog and smoke it.

                        A guide for customers about retail

                        Comment


                        • #27
                          Well speaking of 24Vdc and being a moron... I once was ... I wanted to test out our Quicksilver (mac) PSU.. and I had a brainfart. I couldn't remember if the power-on lead on the ATX type PSU went to ground, or to the Stand-By lead to turn the PSU on, and I connected it to the Stand By lead.... with the aggravation that on the Quicksilver, it's almost an ATX PSU but not quite, and appart from some rewiring (same voltages, in other possitions) in the connector, the Stand By voltage is 30Vdc not 5Vdc as in ATX... I burned that PSU good, and being so exclusive I had to pay thorough the nose for a new one :'(

                          Quoth BaristaTrav View Post
                          When my band toured the UK we ran into all sorts of problems, even when we had the "right" adapters for our equipment we brought over from the US.
                          It could've been the cycles. Appart from different voltages, Europe uses a different cycle ratio than the us... if I'm not wrong, the US is 60Hz, europe is 50Hz... it shouldn't affect normal equipments, but audio equipment will be probably. sensitive to it. Trouble is that voltage is pretty easy to convert, but cycle speed can only be converted if you rectify the incomming current, and then pass it thorough a inverter.
                          Last edited by Broomjockey; 11-21-2008, 01:53 AM. Reason: merged
                          I pet animals, I rescue insects, I hug trees.

                          "I picture the lead singer of Gwar screaming 'People of Japan, look at my balls! My swinging pendulous balls!!!'" -- Khyras

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