Got a fun one the other day. Graduate calling, saying he needed to get into his email account. AAFH the second told him we'd enable it for 24 hours, then it would be disabled again. Then she sent me an email with the information to re-enable him. Well, his email account had already been deleted. It was done before I had disabled the accounts. I shrugged, re-enabled his account, and went on my merry way.
THE NEXT WEEK, he calls back saying that we re-enabled his account, but it wouldn't let him into his email account, and he needed to get something out for his boss.
Opps!
THE NEXT WEEK, he calls back saying that we re-enabled his account, but it wouldn't let him into his email account, and he needed to get something out for his boss.
Opps!
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