Every week, without fail, I get a request for FTP accounts. No big deal. Takes me an hour so (most of that simply because I like to wait and see if others will arrive as they always come in pairs). Anyways, when I issue passwords, I always, ALWAYS give the password with a seperate, phonetic spelling. This eliminates any confusion over how a password was seen on one line and didn't match what was issued. It also makes it easier for me to spell it phonetically over the phone, should it ever be necessary.
Today, however, I had a winner. Apparently, symbols that go on either end of the password are to be ignored. If it begins with a hash (#) then it's just a comment. The dollar sign is just a cap S. These people depress me because I do everything in my power to make these things easy to use and they just ruin it. And don't even get me started on the people that think IE is a "perfectly acceptable FTP client." No. It isn't. It requires you to use your username in the URL or it tries to use anonymous and that fails every time. Stop calling me and telling me that you were denied access. Learn to use FTP. It's only been around longer than cassette tapes.
Today, however, I had a winner. Apparently, symbols that go on either end of the password are to be ignored. If it begins with a hash (#) then it's just a comment. The dollar sign is just a cap S. These people depress me because I do everything in my power to make these things easy to use and they just ruin it. And don't even get me started on the people that think IE is a "perfectly acceptable FTP client." No. It isn't. It requires you to use your username in the URL or it tries to use anonymous and that fails every time. Stop calling me and telling me that you were denied access. Learn to use FTP. It's only been around longer than cassette tapes.
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