I think I discovered a new pet peeve in the hotel business.

[Mr Hero]

I get someone checked in, and room assigned.
SC: Oh, but I didn't want a room on the Nth floor!

Mrgrgr! You should have said something when we were arranging prices and what room type you wanted! Idiots.

[Aragarthiel]

My grandma always has the opposite problem. She has bone spurs under her Achilles tendons and she's had so many surgeries for them that she needs a room on the first floor of any place that's too small for an elevator. She always gets an upstairs room and has to complain because she can't climb stairs.

I can see how that would be annoying though. I mean, unless you have a reason to request a specific floor, why should it matter?

[figgyx]

Then there are the ones that come in on nearly sold out nights and demand a room away from ice machine/elevator/maid rooms - etc. Really? You will take what is available or you know where the door is.

[Mr Hero]

I don't mind that guests have specific preferences. It's when they state those preferences AFTER they've been checked in and assigned a room that bugs me.

[Slave to the Phone]

I am teh smart about this. I book rooms from the hotel website and request my specific "demands". It does upset me when I have been driving for hours, show up at the hotel during proper check in hours and learn that they gave my room to someone else because I wasn't there right at the minute. I'm now wondering if it would be better for me to just make phone calls?

[bhskittykatt]

I don't mind that guests have specific preferences. It's when they state those preferences AFTER they've been checked in and assigned a room that bugs me.

And then when you can't meet them, they're all, "I don't believe this I've never had this problem before this is horrible service blargle!"

One of my favorites is when we have a sold-out night, and several people with different names want to be roomed near each other, and there's nothing on any of the reservations indicating that they were affiliated, and they show up at 10pm and throw a fit because they're on different floors on opposite sides of the hotel....

[figgyx]

room availability

This one dude came in without a reservation on a nearly sold out night. I had no rooms left with two queen beds. He had a larger family so I offered to sell him two king rooms right next to each other. He took the rooms but after checkout complained on our website that one of the rooms should have been free. Really? nobody twisted your arm to take the two rooms. you could have kept driving.

[dalesys]

Did anyone else read the title as "... pet peeve in the hottie business." ?

[Monterey Jack]

I certainly did.

[RootedPhoenix]

I misread it as "bottle business"

I don't know.

[Mr Hero]

Wow, I just now realize the typo.

[MadMike]

Did anyone else read the title as "... pet peeve in the hottie business." ?

I've fixed the title, as requested by the user.

[Android Kaeli]

Or you could have one of my aunts who will scour any, and I do mean any, room she has been given, find some little fault with it, and then go to the front desk to complain about it. She'll be given a new room, she look over again, if she finds a small fault with it she'll raise another stink until she finds a room that she likes.

The last time she did this was the first and last time I stayed in a hotel with her, it took about an hour and a half to get a room.

[wolfie]

You hotel types would LOVE me (and I'm not sarcastic). Is there a bed? Does the door lock? Do all the mechanical systems (lights, HVAC, plumbing) work? Has it NOT been destroyed by a previous guest or flooding? If the answers to those questions are "yes", I'll take it.

[Kanalah]

I'm with wolfie. All I want is a safe place to sleep, maybe some tv to watch.

Then again, I'm not the kind to complain to the hotel that I don't like the local fabric shop's selection either.