And that, bhskittykatt, is why I'm glad I don't work in hotels anymore.
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Damned if you do, damned if you don't, with bonus gender-bending!
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Quoth Antisocial_Worker View Postat which point the grumpy old man told her that he was retired Coast Guard and that if he was younger, he would have jumped the counter and throttled me because I was rude, I did not know my job, and if I'm going to be working with the public, I need to know how to do my job.To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...
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Quoth mjr View PostI really don't get making the employees hand-write personal notes to customers.
No, thank you.
Honestly, I wouldn't even bother. After all, how the hell is corporate going to check compliance?
Answer: they can't.They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.
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Quoth Sapphire Silk View PostIt's some sycophant telling his superiors he "did something" about the problem.
Honestly, I wouldn't even bother. After all, how the hell is corporate going to check compliance?
Answer: they can't.Drive it like it's a county car.
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It's like once they get our names, we become their personal servants and no one else can help them.
As for that grumpy old man, the moment he told your CW he would have throttled someone, he should have been told that's a threat and he can either leave now on his own, or wait for the police to take him away. Stupid old fart.When you start at zero, everything's progress.
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Can you at least make your signature illegible?I don't have an attitude problem. You have a perception problem.
My LiveJournal
A page we can all agree with!
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Ugh. At least my customers aren't that bad. They sometimes come to me and say "I talked to Bob and he said..." because they did, and then I take care of whatever it is and they're perfectly happy. They just want the situation resolved and if they really like someone, they'll let corporate know. I know I have a lot of stories about crazy people that shop at my store, but most of them are nice people and the ones who aren't super-friendly I think are just tired or busy. I don't know what it is about hotel guests. I'm one of those who feel it's a special privilege to stay in a hotel (really, I get excited about it because I can rarely afford it), and I have never complained about anything. But some people are just so whiny. I could not work in a hotel."Is it hot in here to you? It's very warm, isn't it?"--Nero, probably
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Quoth Antisocial_Worker View PostWe shall call the guest Lulabelle Murphy, because it was something equally feminine. I wrote a nice little note to Ms. Murphy, thanking her for her stay, hoping that her stay had been pleasant, and wishing her safe travels. In the morning, Mr. Lulabelle Murphy came to the front desk to extend his stay another four days. Mr. Lulabelle Murphy had biceps the size of cantaloupes, probably as a result of having been beaten up every day of his childhood as the result of having been given a woman's first name and eventually tiring of it. He was a good sport about it, electing not to mention it. Good man, Mr. Lulabelle.
Quoth Antisocial_Worker View PostIf they get a guest who the records show as having received a letter, but never actually did, there will be hell to pay.Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.
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Some years ago, a cell phone retailer I worked made us all start sending out "Thank you" cards to customers we sold to as they felt it would help us drive repeat business.
That lasted about three weeks."If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant
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Quoth Jay 2K Winger View PostOur solution in our house (because the house rule is "you have the whole outside to live in, you come inside, you a dead bug") is to flush stink bugs down the toilet.
Quoth wolfie View PostI hope the letters are hand-delivered to the room. If they're mailed to the guest's home address, it would suck to catch hell over a letter that didn't arrive due to a post office screwup."I don't have to be petty. The Universe does that for me."
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I wouldn't feel bad about Mr. Lulubelle. After 1/3 of every female born in the 1970s was named "Jennifer," parents went a little overboard trying to give their kids unique names, which resulted in a lot of names being co-opted across gender lines. I guarantee you that Mr. Lulubelle has heard it all.
A little off-topic, but I've always had a fascination for names that used to be male names that are now not just female, but exclusively so, like Marion, Evelyn, and Ashley. Oscar Wilde, who had his own issues, had a son named Vyvyan, and Lindsay Buckingham and Carroll O'Connor probably had some stories to tell, as well. (My parents got the idea somewhere that I would be born a girl, so my own name was Elizabeth until my birth required a hasty reassignment.)
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Quoth wolfie View PostYou can include Marion Morrison in that group, Pilgrim.I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
Procrastination: Forward planning to insure there is something to do tomorrow.
Derails threads faster than a pocket nuke.
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Quoth Ben_Who View PostI wouldn't feel bad about Mr. Lulubelle. After 1/3 of every female born in the 1970s was named "Jennifer," parents went a little overboard trying to give their kids unique names, which resulted in a lot of names being co-opted across gender lines. I guarantee you that Mr. Lulubelle has heard it all.
I currently have a Tahlia at work-on my first day of meeting her, I kept calling her "Tayla" instead because I thought the PARENT had spelt it wrong!The best professors are mad scientists! -Zoom
Now queen of USSR-Land...
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