Today's round of suckiness is sponsored by customers, vendors AND corporate. Let's get to the action shall we?
Happy 'Make up your own parking space day!'
The way our lot is designed, we have a rectangle facing out from our store. There's 2 handicapped spaces and 5 regular spots right in front of the store, spots along the side of the lot and parking in the middle. The front corner is not parking because you would get trapped in between the handicapped space and the first side space.
Usually once a week there's some numbskull who parks in the corner (usually it's either an elderly man or a douchebag in a giant pick up truck) and then it never fails, someone comes along and uses the handicapped space and now illegal parker is trapped in.
This happened the other day to college frat boy douchebag. He starts throwing a hissy fit because he can't get out and I refuse to demand the elderly lady parked in the handicapped space move her car so he can get out. So he stomps out the store and goes and sits in his pick up to wait. Dbag waited quite a while because the elderly woman was a 'browser' and spent at least another 30 minutes in the store. I felt a giant twinge of satisfaction knowing frat boy had to wait and he didn't dare come back inside because I told him I would call the cops and have him ticketed for illegal parking.
Where's the baby food?
My store doesn't carry baby food, some Dollar Admiral's do but mine doesn't. 99.9% of people who ask for baby food and when told we don't carry it, accept it and move on. Lady yesterday kept looking at me like I was stupid.
SC - Excuse me, where's the baby cereal?
Me - I'm sorry, we don't carry any kind of baby food
SC - NO, I mean the flakes, the stuff in a box from Gerber!
Me - Yes I know, we don't carry anything of that nature.
SC - NO, I'm not taking about baby food, I want baby CEREAL!
Me - Ma'am, we don't have any baby food, formula, cereal or juice.
SC - Are you SURE? You don't keep any in the back?
Me - Nope, nothing, zip, zilch, nada!
SC - *shakes head and walks away with her 5 screaming kids*
Our sales are increasing, what don't you get about that?
Every Tuesday we get our Milk delivery. For years this was never a problem because my store did real low volume. But ever since last may when Kinfolk Dollar closed down the street, my store has done a 20-50% sales increase EVERY WEEK. I took over as store manager on 5/24 and on that day, the store was DOWN 3% in sales from last year. With one week to go in the fiscal year, my store is now UP 23% in sales from last year.
Ok Tangent aside, when our milk driver delivers on Tuesdays, he totally fills up the cooler but lately, it's been happening a lot where we get really low by Sunday and sometimes run out. Numerous times I've requested a twice a week delivery and even our delivery driver thinks it. But the Dairy vendor doesn't seem to get it. They keep dragging their feet about it.
You're running a great business, so let's slash your payroll some more!
A new fiscal year is upon us, you'd think hours would start picking up again right? WRONG! As I've said, my store has done giant increases in business. I could have closed my store on January 4th and kept it closed until January 30th and STILL qualified for the maximum sales bonus.
Anyways, first week of February, there's a LOT of work that's gotta get done that week, Lawn and Garden season starts, Easter merchandise is coming in and gotta get set, and my true 'favorite' is the Clipstrip reset . The August clipstrip reset is easy but the February one requires moving all the clipstrip fixtures around which is a long task in itself.
So with all that work to do, you'd think Corporate would compensate me with enough hours right? BZZZZZ, in fact they slashed me even more. That week my budget is 112 hours. Thankfully my DM has told me to go ahead and schedule 130 that week and he'll find out from Corporate what the hell is going on and why I haven't been compensated with more hours because of the increase in business. I'll be lucky if I only have to work 60 hours that week
Happy 'Make up your own parking space day!'
The way our lot is designed, we have a rectangle facing out from our store. There's 2 handicapped spaces and 5 regular spots right in front of the store, spots along the side of the lot and parking in the middle. The front corner is not parking because you would get trapped in between the handicapped space and the first side space.
Usually once a week there's some numbskull who parks in the corner (usually it's either an elderly man or a douchebag in a giant pick up truck) and then it never fails, someone comes along and uses the handicapped space and now illegal parker is trapped in.
This happened the other day to college frat boy douchebag. He starts throwing a hissy fit because he can't get out and I refuse to demand the elderly lady parked in the handicapped space move her car so he can get out. So he stomps out the store and goes and sits in his pick up to wait. Dbag waited quite a while because the elderly woman was a 'browser' and spent at least another 30 minutes in the store. I felt a giant twinge of satisfaction knowing frat boy had to wait and he didn't dare come back inside because I told him I would call the cops and have him ticketed for illegal parking.
Where's the baby food?
My store doesn't carry baby food, some Dollar Admiral's do but mine doesn't. 99.9% of people who ask for baby food and when told we don't carry it, accept it and move on. Lady yesterday kept looking at me like I was stupid.
SC - Excuse me, where's the baby cereal?
Me - I'm sorry, we don't carry any kind of baby food
SC - NO, I mean the flakes, the stuff in a box from Gerber!
Me - Yes I know, we don't carry anything of that nature.
SC - NO, I'm not taking about baby food, I want baby CEREAL!
Me - Ma'am, we don't have any baby food, formula, cereal or juice.
SC - Are you SURE? You don't keep any in the back?
Me - Nope, nothing, zip, zilch, nada!
SC - *shakes head and walks away with her 5 screaming kids*
Our sales are increasing, what don't you get about that?
Every Tuesday we get our Milk delivery. For years this was never a problem because my store did real low volume. But ever since last may when Kinfolk Dollar closed down the street, my store has done a 20-50% sales increase EVERY WEEK. I took over as store manager on 5/24 and on that day, the store was DOWN 3% in sales from last year. With one week to go in the fiscal year, my store is now UP 23% in sales from last year.
Ok Tangent aside, when our milk driver delivers on Tuesdays, he totally fills up the cooler but lately, it's been happening a lot where we get really low by Sunday and sometimes run out. Numerous times I've requested a twice a week delivery and even our delivery driver thinks it. But the Dairy vendor doesn't seem to get it. They keep dragging their feet about it.
You're running a great business, so let's slash your payroll some more!
A new fiscal year is upon us, you'd think hours would start picking up again right? WRONG! As I've said, my store has done giant increases in business. I could have closed my store on January 4th and kept it closed until January 30th and STILL qualified for the maximum sales bonus.
Anyways, first week of February, there's a LOT of work that's gotta get done that week, Lawn and Garden season starts, Easter merchandise is coming in and gotta get set, and my true 'favorite' is the Clipstrip reset . The August clipstrip reset is easy but the February one requires moving all the clipstrip fixtures around which is a long task in itself.
So with all that work to do, you'd think Corporate would compensate me with enough hours right? BZZZZZ, in fact they slashed me even more. That week my budget is 112 hours. Thankfully my DM has told me to go ahead and schedule 130 that week and he'll find out from Corporate what the hell is going on and why I haven't been compensated with more hours because of the increase in business. I'll be lucky if I only have to work 60 hours that week
Comment