BG: This SC has two early 2000's boat cars (think Lincoln or Cadillac) that he is very proud of. He originally came to us because he couldn't figure out why one of them was pouring gas after he replaced the fuel pump. Helps if you don't install it backwards...just saying. His other one has a couple of bullet holes from his not so sparkly past. /BG
He drops off one of the cars because the car was having issues starting after replacing the ignition. We determine what the car needs, get the part ordered, and fix the car. The timeline is as follows.
1:45 - Called and left a message letting him know the car is done.
4:15 - He calls back and pays over the phone with a CC, asks when we close (6:00 PM) and says he's on his way now to pick up the car. As he can see the shop from his house, we figured we would see him within the next 5 min.
6:00 - No sign of him, no calls saying he's running late so we figure he's coming in the AM and we pull the car into the bay, and prepare to leave.
6:15 - All the lights are off, and we're getting ready to walk out the door when I see his other car pull into the lot. I had stuff to do after work and really, really didn't want to hang out and talk to him so my hubby and I hid when we saw the lights.
He comes up to the door, knocks, then we hear a lot of angry muttering. He then pounds on the door, starts cussing up a storm, calls the shop twice, then he comes back to the door and starts kicking it, calls the shop three more times while pounding on the door and screaming F*** over and over. It was a pretty awesome tantrum. He never once tried to open the door though , which was lucky for us as the door was unlocked as we were just getting ready to set the alarm and walk out to our car.
We didn't hear from him for a week, his VM was full and we finally just got fed up with it and dropped his car off at his house (all of a block away). I needed the space. He was pretty happy with that. He now has the special SC rate added to any future work lol.
He drops off one of the cars because the car was having issues starting after replacing the ignition. We determine what the car needs, get the part ordered, and fix the car. The timeline is as follows.
1:45 - Called and left a message letting him know the car is done.
4:15 - He calls back and pays over the phone with a CC, asks when we close (6:00 PM) and says he's on his way now to pick up the car. As he can see the shop from his house, we figured we would see him within the next 5 min.
6:00 - No sign of him, no calls saying he's running late so we figure he's coming in the AM and we pull the car into the bay, and prepare to leave.
6:15 - All the lights are off, and we're getting ready to walk out the door when I see his other car pull into the lot. I had stuff to do after work and really, really didn't want to hang out and talk to him so my hubby and I hid when we saw the lights.
He comes up to the door, knocks, then we hear a lot of angry muttering. He then pounds on the door, starts cussing up a storm, calls the shop twice, then he comes back to the door and starts kicking it, calls the shop three more times while pounding on the door and screaming F*** over and over. It was a pretty awesome tantrum. He never once tried to open the door though , which was lucky for us as the door was unlocked as we were just getting ready to set the alarm and walk out to our car.
We didn't hear from him for a week, his VM was full and we finally just got fed up with it and dropped his car off at his house (all of a block away). I needed the space. He was pretty happy with that. He now has the special SC rate added to any future work lol.
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