^This. Back in the pizza place, we had to do an hour's food prep before we opened which meant taking the doughs which had been left to defrost overnight and squashing them into pizza bases; using the vegetable slicer to chop the mushrooms, peppers etc; opening the tins of pineapple and meat and the packets of pepperoni; opening a packet each of tomato sauce and cheese. Then putting the toppings, each one in its own metal container, on the serving counter. The ovens were switched on when the day staff arrived and had to preheat for an hour.
So basically, it really used to annoy the day staff when pestomers turned up and banged on the window, yelling that they wanted serving, or rang up before opening time doing the same.
Look, we're not sitting around drinking tea, we're working. And contrary to what the likes of this Mayor think, we're not "ready to go". This Mayor needs a good dose of humility; maybe she ought to work in a food serving place for a week so her eyes can be opened.