Stupidest Returns~

[CyberLurch]

In ages past, when I worked for an auto-parts store, we had a sale on motor oil. Problem: The warehouse didn't send our store any of the oil that was on sale. Go to the store in (other region) and get more, they said. My AM was not about to; her late-1970s Nissan pickup, she claimed, was not equal to the task of moving that much weight (I called BS; she clearly just didn't want to go). I'll go get it, I told her, in my 1968 Ford Falcon 2-door sedan. Cue MUCH laughter. Nonetheless, I told them I could do it.

Imagine the astonishment when I arrived back at the home store with thirty, count 'em, THIRTY full cases stuffed into that little Falcon. Nope, didn't take 'em out of the box, either. Went back the next day and got 30 more.

I won't claim it was 'effortless'. That little car was NOT built for such shenanigans, and certainly not with 130,000 miles on the clock. But, although that Falcon didn't have a lot of power, it did have a lot of heart.

[katzklaw]

i stuffed a full sized 30 inch smooth-topped stove and 3 people into a ford escort once. that was fun >.> (note: the rear seat had to be folded down to make the stove fit. the 3rd person (me) was not a happy camper on the ride home. lol

[Smapti]

I had to do a return tonight at the Store where a customer brought back nearly $100 worth of candy, chips, and other junk food because she hadn't been paying very much attention to what her kids had been putting in the card until after she got home and started unpacking. Being as it was an EBT transaction, I had to be super-careful because it's possible the return could have been an attempt to pull some sort of scam, but I checked her receipt thoroughly, checked that the card she wanted to return it to was the same card that was charged in the first place, everything was legit.

This isn't even the first time I've had to deal with something like this - I believe I posted a few years back about a time where I had to void out nearly $300 worth of bulk candy (including almost $75 worth of Jelly Bellys) because the customer wasn't paying attention to what his kids were doing.

[Monterey Jack]

Wouldn't these customers notice when five bags' worth of jelly beans go by them on the belt while it's being rung up, or are they too engrossed in the tabloid headlines or their damn phones?

[siskaren]

Wouldn't these customers notice when five bags' worth of jelly beans go by them on the belt while it's being rung up, or are they too engrossed in the tabloid headlines or their damn phones?

That's exactly what I was wondering. And actually, wouldn't the customer have been unloading her cart herself? How do you not notice at that point?

[Monterey Jack]

They're probably just using the "Oh, my kids put that in there...!" excuse that shoplifters use when trying to sneak something past the cashier to excuse themselves when they realize they've stretched their food budget too far for the week.

[Android Kaeli]

I can finish some before I leave the shop...

That's me with 700+ page books, by the time I get to the checkout I'll most likely have the damn thing read twice and going on the third run.

One of the more stupid returns was when I was a cashier at Random Craft Store during the Ye Olde days. Person was returning something that had been bought years and years before, at a different location, and the receipt was so damn old it was worn. Can't recall the items in question but had to be taken back despite the fact that the item[s] in question hadn't been sold in the last five years.

[Smapti]

That's exactly what I was wondering. And actually, wouldn't the customer have been unloading her cart herself? How do you not notice at that point?

In the case of the $300 void I mentioned, the dude legitimately didn't notice. He loaded his stuff on the belt himself. I mentioned while ringing it up how much candy he was buying and he just said he told his kids to get what they wanted. It wasn't until I gave him the total that he started wondering how it was so high.

[Aria]

In the case of the $300 void I mentioned, the dude legitimately didn't notice. He loaded his stuff on the belt himself. I mentioned while ringing it up how much candy he was buying and he just said he told his kids to get what they wanted. It wasn't until I gave him the total that he started wondering how it was so high.

The kids got greedy and shot themselves in the foot with that one, lol...

[taeraresh]

We had someone bring back some rain gutter mesh that was purchased in 1986. We haven't stocked the product in at least fifteen years, but he had a receipt, so a manager let him return it.

[Dreamstalker]

We'll routinely get returns from other stores--stuff we don't even carry, but for some reason it scans in the desk's system (but won't scan at all if someone tries to buy it or check the price ) so we have to take it back. Then the poor grocery manager has to go through the acrobatics of figuring out where it did come from and sending it back.

We all suspect that this stuff is actually stolen from other stores and the thieves come to us to do the return because they know it works. If Shithead's not there the desk can--legitimately--demand a receipt and refuse if it's not our store, but if he is he'll roll over in the name of 'customer service'.