I bet you know where this is going, don't you?
Customers can email us a photo to include with their ad. Works well with ads for puppies (because who doesn't like puppies?), less so with cars, but whatever, it's a thing we do. I always offer to email them so all they have to do is attach a photo to a reply and send back to me. You wouldn't believe how many customers can't even do this much.
Guy says he'll have his kid email the photo. I'm saying kid to keep it vague, but we're talking about an adult. I email the customer, never get anything back. Today he calls and tells me his kid tried to email me the photo but (a) "the email didn't work" (of course, kid typed it into the address bar, FFS) and (b) kid then went to our website and tried to find MY NAME on the list of contacts. 'Scuse me while I
I'm a sales drone. My name appears nowhere on the company contact list, especially not on the website!
Took me ten minutes to get this guy to understand that his "computer engineer" spawn was doing it wrong.
Customers can email us a photo to include with their ad. Works well with ads for puppies (because who doesn't like puppies?), less so with cars, but whatever, it's a thing we do. I always offer to email them so all they have to do is attach a photo to a reply and send back to me. You wouldn't believe how many customers can't even do this much.
Guy says he'll have his kid email the photo. I'm saying kid to keep it vague, but we're talking about an adult. I email the customer, never get anything back. Today he calls and tells me his kid tried to email me the photo but (a) "the email didn't work" (of course, kid typed it into the address bar, FFS) and (b) kid then went to our website and tried to find MY NAME on the list of contacts. 'Scuse me while I
I'm a sales drone. My name appears nowhere on the company contact list, especially not on the website!
Took me ten minutes to get this guy to understand that his "computer engineer" spawn was doing it wrong.
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