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Yet another jewelry counter rant...and it's long.
Got a call from a guy who needed a new watchband for his watch. So I go up to jewelry to find a redneck (RN) standing there waiting. Once he handed me his watch I saw that it isn't a brand we sell and told him we no longer change watchbands on brands we don't carry on a regular basis. I also told him I could find the right size band for him and he could put it on himself.
RN: "I can't put a band on it myself."
Me: *oh, for Pete's sake* "It's really very simple."
RN: "No, I can't do it. How 'bout I just get a cheap watch? You got any that are water resistant and shock resistant for under 20 bucks?"
Me: "I doubt it but we'll take a look."
So we looked, and looked ................and looked.
Finally, he found one but it was a kid's watch. So he asked...
RN: "Is this a kid's watch?"
Me: "Yes it is."
RN: "How can you tell?"
Me: "It say's Kids right on the tag." (Brilliant, aren't I?)
Well, that wouldn't do so we looked, and looked ................and looked some more.
There were no other watches that met his needs so he ended up buying the kid's watch. I rang it up for him, put it in a bag, handed it to him and said, "Thank-you."
RN: "Aren't you going to set the time for me?"
Me: * you've got to be freakin' kidding me * "No. We don't offer that service here."
RN: "Oh, Okay."
And he left.
.
Or so I thought.
I'd just got back to the womens dept when one of my phones rang. The asswipe had gone to the head cashier (HC) and complained because I wouldn't set his stupid watch. She called to tell me to meet him back at the jewelry counter and set the watch for him.
Me: "That's not a service we offer. I don't even know how to set the watch." *although, if I was so inclined, I would resort to reading the directions. But hell, just how much do we have to coddle these people?*
HC: "Well. He's headed back there so meet him up there and wing it."
Keep in mind that we have 7 depts we have to cover and there are only 2 of us there at night. Also, as a side note, my eyesight is very poor. I have to use a magnifying glass to read very small print.
Me: * back to the counter, seething with anger * to RN..."What's the problem?"
RN: "I'd like to wear this watch out (of the store)."
Me: "Go ahead. You bought it. It's yours to do with as you please."
RN: "The time isn't set on it and I'm not good with computers. I don't even own one."
Me: * WTF??? It's a watch, not a computer * "There are directions inside the case which show you how to set the time. We just don't offer that service here."
RN: "I'm really not any good with computers."
The redneck took the directions out of the case. They were folded several times in order to fit in the case and this idiot can't even unfold them. I took them from him, opened them up and of course the print was too small for me to read.
Just at that moment my co-worker showed up. She's only been there about 4 weeks and still believes she'll be rewarded for kissing SC's asses. She also knows I can't see worth beans so she started setting the time on the watch.
You'd think she had just saved the redneck's life. He started going on and on about how she had the "miracle touch." I couldn't take anymore and walked away.
It surprises me that idiot has survived this long.
When my co-worker finished and returned to the dept I thanked her for the save. Told her I had to walk away.
I think I owe her a cookie...maybe two!
.
I forgot to add this little tidbit. When my co-worker came back to the dept, after I'd thanked her she said that the idiot made her put the watch on his wrist for him.
I know I would have lost it at that point.
.
Got a call from a guy who needed a new watchband for his watch. So I go up to jewelry to find a redneck (RN) standing there waiting. Once he handed me his watch I saw that it isn't a brand we sell and told him we no longer change watchbands on brands we don't carry on a regular basis. I also told him I could find the right size band for him and he could put it on himself.
RN: "I can't put a band on it myself."
Me: *oh, for Pete's sake* "It's really very simple."
RN: "No, I can't do it. How 'bout I just get a cheap watch? You got any that are water resistant and shock resistant for under 20 bucks?"
Me: "I doubt it but we'll take a look."
So we looked, and looked ................and looked.
Finally, he found one but it was a kid's watch. So he asked...
RN: "Is this a kid's watch?"
Me: "Yes it is."
RN: "How can you tell?"
Me: "It say's Kids right on the tag." (Brilliant, aren't I?)
Well, that wouldn't do so we looked, and looked ................and looked some more.
There were no other watches that met his needs so he ended up buying the kid's watch. I rang it up for him, put it in a bag, handed it to him and said, "Thank-you."
RN: "Aren't you going to set the time for me?"
Me: * you've got to be freakin' kidding me * "No. We don't offer that service here."
RN: "Oh, Okay."
And he left.
.
Or so I thought.
I'd just got back to the womens dept when one of my phones rang. The asswipe had gone to the head cashier (HC) and complained because I wouldn't set his stupid watch. She called to tell me to meet him back at the jewelry counter and set the watch for him.
Me: "That's not a service we offer. I don't even know how to set the watch." *although, if I was so inclined, I would resort to reading the directions. But hell, just how much do we have to coddle these people?*
HC: "Well. He's headed back there so meet him up there and wing it."
Keep in mind that we have 7 depts we have to cover and there are only 2 of us there at night. Also, as a side note, my eyesight is very poor. I have to use a magnifying glass to read very small print.
Me: * back to the counter, seething with anger * to RN..."What's the problem?"
RN: "I'd like to wear this watch out (of the store)."
Me: "Go ahead. You bought it. It's yours to do with as you please."
RN: "The time isn't set on it and I'm not good with computers. I don't even own one."
Me: * WTF??? It's a watch, not a computer * "There are directions inside the case which show you how to set the time. We just don't offer that service here."
RN: "I'm really not any good with computers."
The redneck took the directions out of the case. They were folded several times in order to fit in the case and this idiot can't even unfold them. I took them from him, opened them up and of course the print was too small for me to read.
Just at that moment my co-worker showed up. She's only been there about 4 weeks and still believes she'll be rewarded for kissing SC's asses. She also knows I can't see worth beans so she started setting the time on the watch.
You'd think she had just saved the redneck's life. He started going on and on about how she had the "miracle touch." I couldn't take anymore and walked away.
It surprises me that idiot has survived this long.
When my co-worker finished and returned to the dept I thanked her for the save. Told her I had to walk away.
I think I owe her a cookie...maybe two!
.
I forgot to add this little tidbit. When my co-worker came back to the dept, after I'd thanked her she said that the idiot made her put the watch on his wrist for him.
I know I would have lost it at that point.
.
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