Discount Retail Chain Store is Turning Me into a Zombie

[Blckroses]

So I work 2 jobs, one 8-5 M-F and the other part time nights and weekends. This means I occasionally work 14 hours a day.
The other night I am working alone in the children's department, trying to suppress the urge to run from the building and never return.
I had two very memorable SCs

Rudeness runs in the family

I am folding a table of very small shirts on one side of the kids department. I have a couple of customers and I'm keeping an eye on them to see if they need anything. We have some clothes on high racks that you need to use the little metal hook thing to get down. I hear a loud noise and look over to the other end of the department and see a 15 or 16 year old yanking down about 5 footsie pajamas off the high rank. I then see her fling another couple of items off other high racks. I make my way over there to see if I can help her and her extended family. I find that they have left a giant pile of pajamas just sitting on the rack below. I grab the metal hook thing to hang them back up. As I'm struggling to hook all the hangers on the rack I hear the mother of the 15 or 16 year old girl bark at me from the register:
"We're ready to check out now"
I was so pissed off that I'm sitting here struggling to clean up their mess I just barked back "Yeah"
Then she argued every price of everything that I rang up.


When you've paid for your stuff, it's time to move

A very nice Mexican man and his 4 daughters came up to my register with a pile of clothes and shoes. He doesn't speak much English but he asked me to check the price on a Hannah Montana toy. He decides he doesn't want it so his youngest daughter starts crying hysterically. No big deal, yet.
I finish ringing him up and he pays. Then his wife comes up and starts talking to him in Spanish and pulling all the stuff he just bought out of the bags. They just sit there at my register and argue. Finally she says she wants to return 6 pairs of underwear and buy a six pack instead. So I do the return and ring up the 6 pack. The little girl is still crying.
They stand there, all their bags packed, paid and talk and talk in Spanish to each other.
There is a lady in line behind them and I was thinking about having her move over to the register next to me so I can ring her up there, but she just elbows her way between the family of 6 blocking my register and buys her 1 item.
Come on! That poor lady had to deal with the nonstop crying and Spanish conversation 2 inches away from her while she's trying to pay.
The Mexican family finally bought the Hannah Montana toy to make the little one shut up and then they left. So rude.

[bainsidhe]

she just elbows her way between the family of 6 blocking my register and buys her 1 item.
Come on! That poor lady had to deal with the nonstop crying and Spanish conversation 2 inches away from her while she's trying to pay.
The Mexican family finally bought the Hannah Montana toy to make the little one shut up and then they left. So rude.

Now wait a minute, who's being rude? The woman doing the elbowing or the family for not moving and carrying on in public? This doesn't seem clear to me.

And boy do I appreciate the two-job bit. I only work 13-15 hours a week at the second job in addition to the 40 at my main job, but some days stretch on and on...

[videodrone]

well, elbowing strikes me as rude, but if she was saying "excuse me" and they ignored her, I probably wouldn't blame her. I hate it when my customers take their sweet time packing up all their things and talking with friends and family directly in front of my register while my line is backed up to the end of the world. And don't even think about asking them to step aside for the next customer, oh no. That will result in cat butt face to a massive scale.

[marasbaras]

I would say that it depends on how many times she politely said "excuse me". After three or four times of saying that, I stop being quite so polite myself.

And, I don't think there's any rudeness or suck at all in them speaking Spanish.

Buying the Hannah Montana garbage after the girl cries. Oh, bad plan ... just asking for more tears.

[friendofjimmyk]

The Mexican family finally bought the Hannah Montana toy to make the little one shut up and then they left. So rude.

And there we have the birth of another future sucky customer.

[depechemodefan]

well, elbowing strikes me as rude, but if she was saying "excuse me" and they ignored her, I probably wouldn't blame her. I hate it when my customers take their sweet time packing up all their things and talking with friends and family directly in front of my register while my line is backed up to the end of the world. And don't even think about asking them to step aside for the next customer, oh no. That will result in cat butt face to a massive scale.

Oh, that reminds me of one day me and mom went to make a return. We bought two skirts on the same day at the same time, but for some reason they were put on seperate receipts. Anyway, we waited in line no big deal. There were people behind us, no big deal. We show the skirts and the receipt and the cashier said that only one skirt is on the receipt, not both. So we question this, since it didn't make sense but anyway, got one skirt returned and mom is putting her stuff back in her purse when the woman behind goes around me, and starts handing and stuff to the cashier. The cashier is ringing up, and the woman has her credit card out already and she turns to me and mom and tells us "do you mind?" in a snotty voice. Hey, lady, your stuff is being rung up, it's not time to pay, and you want us to move out of the way as my mom is putting things back in her purse? Can't you wait, considering we were in line as much as you were?