Just a few minute ago my co-worker was checking the voicemail box at [hospital site] and I was startled to hear the beginning of a very angry voicemail.
Angry Woman: I am VERY disappointed!! I called LAST WEEK and no one has returned my call!! I was a patient there for TWO WEEKS...." *coworker picked up the handset, cutting off the speakerphone*
CW: This woman again?!?! *angrily jots down a message*
I'm not entirely sure what this was about, but it seems that this isn't the first time this woman has called.
Just one problem.....
She's calling the WRONG NUMBER!!!!
(The copy center is internal only; we do not do any copy work for patients. If theyneed copies of their medical records, the medical records department takes care of that themselves for obvious privacy reasons.)
Angry Woman: I am VERY disappointed!! I called LAST WEEK and no one has returned my call!! I was a patient there for TWO WEEKS...." *coworker picked up the handset, cutting off the speakerphone*
CW: This woman again?!?! *angrily jots down a message*
I'm not entirely sure what this was about, but it seems that this isn't the first time this woman has called.
Just one problem.....
She's calling the WRONG NUMBER!!!!
(The copy center is internal only; we do not do any copy work for patients. If theyneed copies of their medical records, the medical records department takes care of that themselves for obvious privacy reasons.)
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