This morning alone, I had the following two customers:
(1) Teenager and his mom are here to get his beginner's permit. Mom is nattering on and on about how she hopes they have all their documents because this is their 3rd trip here. They have been sent home twice to get all of his documents. Okay, so I need those documents. Mom and son look blankly at each other. Oh, the papers are out in the car! I finally get all the documents, but now the problem is that the son keeps going and sitting back down in the lobby to text. Brian? Come back up here so I can test your eyes. Brian! I need you to sign for your permit. Brian? Do you want your permit or are you just going to wander away?
(2) Man is standing in the "Return" spot (i.e. - we have sent you away to get something, you don't have to pull another number and wait again). I call him up and he hands me an application for an adult driving permit.
Me: Okay, so why were you sent away?
BD (Brain Dead): {deep sigh} I needed to bring in documents.
(I look at him. Except for the application, he has no other papers.)
Me: Oh, did you already turn the documents into one of the clerks, and they just asked you to complete the application? (I look over at the desk where we hold documents while the applicant tests).
BD: (shakes his head and mumbles) no
Me: Who has your documents?
BD : (another long sigh) I do.
Pause.
Me: Where?
BD: My pocket.
Very long pause.
Me: (It's hard to speak while clenching your teeth) I need them.
BD (visibly starts): Oh.
He finally pulls out his wallet, and graces me with the documents.
Dude, I don't want you behind the wheel of any vehicle, except for maybe a tricycle, and I am not certain about that.
(1) Teenager and his mom are here to get his beginner's permit. Mom is nattering on and on about how she hopes they have all their documents because this is their 3rd trip here. They have been sent home twice to get all of his documents. Okay, so I need those documents. Mom and son look blankly at each other. Oh, the papers are out in the car! I finally get all the documents, but now the problem is that the son keeps going and sitting back down in the lobby to text. Brian? Come back up here so I can test your eyes. Brian! I need you to sign for your permit. Brian? Do you want your permit or are you just going to wander away?
(2) Man is standing in the "Return" spot (i.e. - we have sent you away to get something, you don't have to pull another number and wait again). I call him up and he hands me an application for an adult driving permit.
Me: Okay, so why were you sent away?
BD (Brain Dead): {deep sigh} I needed to bring in documents.
(I look at him. Except for the application, he has no other papers.)
Me: Oh, did you already turn the documents into one of the clerks, and they just asked you to complete the application? (I look over at the desk where we hold documents while the applicant tests).
BD: (shakes his head and mumbles) no
Me: Who has your documents?
BD : (another long sigh) I do.
Pause.
Me: Where?
BD: My pocket.
Very long pause.
Me: (It's hard to speak while clenching your teeth) I need them.
BD (visibly starts): Oh.
He finally pulls out his wallet, and graces me with the documents.
Dude, I don't want you behind the wheel of any vehicle, except for maybe a tricycle, and I am not certain about that.
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