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I think ER staff need to be recognized for the hard work they do in dealing with patients in the middle of the night, so here it is:
I was treated in the middle of the night (around 2:30 am) on October 17th. I debated going in, but I was in a lot of pain and had symptoms that could possibly
be indicative of a serious condition. It turned out the cause was a
chronic condition and I was able to get relief with the application of a
strong painkiller and confirmation it wasn't more serious.
That brings me to why I'm writing. I work with the public. I understand
what it's like to be exhausted due to a difficult schedule and lack of
sleep, to deny yourself physically because of the demand sometimes placed
on you due to a high volume of people needing something, and even to be
mentally drained because of tedium. I'm sure the staff in the ER sees many
patients with complaints that seem serious to the patient, but turn out to
be fairly common. I'm sure it can be difficult to show compassion because
of that, or due to the other stressors I mentioned. Medical staff are
human and I could see the exhaustion in some of the staff's eyes. I am
completely sympathetic to that. Despite whatever may have been going on
"behind the scenes," so to speak, I felt the staff really did care about my
comfort and need for respect. They explained what they were doing and
answered whatever questions I had. And Dr. Williamson took the time to
listen to my concerns and suggest who I might see next to deal with the
worsening of my condition. I felt he had compassion for my fears and
pain.
I want to thank the staff for going beyond themselves every day to truly
care for other people. It takes strong character to be in this field,
especially working in the ED. Be proud to have chosen it.
This is for all of you, too. You're heroes to me. I love you, CS peeps.
I was treated in the middle of the night (around 2:30 am) on October 17th. I debated going in, but I was in a lot of pain and had symptoms that could possibly
be indicative of a serious condition. It turned out the cause was a
chronic condition and I was able to get relief with the application of a
strong painkiller and confirmation it wasn't more serious.
That brings me to why I'm writing. I work with the public. I understand
what it's like to be exhausted due to a difficult schedule and lack of
sleep, to deny yourself physically because of the demand sometimes placed
on you due to a high volume of people needing something, and even to be
mentally drained because of tedium. I'm sure the staff in the ER sees many
patients with complaints that seem serious to the patient, but turn out to
be fairly common. I'm sure it can be difficult to show compassion because
of that, or due to the other stressors I mentioned. Medical staff are
human and I could see the exhaustion in some of the staff's eyes. I am
completely sympathetic to that. Despite whatever may have been going on
"behind the scenes," so to speak, I felt the staff really did care about my
comfort and need for respect. They explained what they were doing and
answered whatever questions I had. And Dr. Williamson took the time to
listen to my concerns and suggest who I might see next to deal with the
worsening of my condition. I felt he had compassion for my fears and
pain.
I want to thank the staff for going beyond themselves every day to truly
care for other people. It takes strong character to be in this field,
especially working in the ED. Be proud to have chosen it.
He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.
Glad you had a positive experience. Hope you're feeling better.
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