Details obfuscated per Client policy and site policy.
So The Client's secure network runs on Old Network Environment (ONE), and we've been gradually working on upgrading everyone to the new network environment, ENVY. We've been dealing with all sorts of obstinate folks that want to put off their upgrade. (These are the same people who'd probably prefer we used slabs of stone and chisels.)
There are two ways to put off the upgrade. The first, and easiest, is to delay it, by rescheduling the ENVY upgrade through a self-service site on The Client's intranet. Many people take advantage of this, and have been just continually rescheduling it. The second way to put it off is to submit for deferral, which puts you on a list in the system so you don't get the upgrade reminders.
Deferral is mostly used for specific Client locations or groups that won't or cannot upgrade for [reasons].
Well, a notice popped up in the IT email lists today. Starting Monday, there will be forced ENVY upgrade going out. Unless you are on the deferral lists, you will be forced to upgrade to ENVY.
I can understand why The Client is doing it. The company that made the framework on which ONE ran is no longer supporting that framework, so it's a necessity that we upgrade to the newer framework on which ENVY runs.
I'm somewhat lucky, because I'm off work until Wednesday, so I'll miss being at ground zero of the atomic bomb of FURY that will inevitably drop on the IT Service Desk come Monday morning. I'll still have to wade through waist-deep fallout when I get back in, though.
Pray for me and my fellow ITSD drones.
So The Client's secure network runs on Old Network Environment (ONE), and we've been gradually working on upgrading everyone to the new network environment, ENVY. We've been dealing with all sorts of obstinate folks that want to put off their upgrade. (These are the same people who'd probably prefer we used slabs of stone and chisels.)
There are two ways to put off the upgrade. The first, and easiest, is to delay it, by rescheduling the ENVY upgrade through a self-service site on The Client's intranet. Many people take advantage of this, and have been just continually rescheduling it. The second way to put it off is to submit for deferral, which puts you on a list in the system so you don't get the upgrade reminders.
Deferral is mostly used for specific Client locations or groups that won't or cannot upgrade for [reasons].
Well, a notice popped up in the IT email lists today. Starting Monday, there will be forced ENVY upgrade going out. Unless you are on the deferral lists, you will be forced to upgrade to ENVY.
I can understand why The Client is doing it. The company that made the framework on which ONE ran is no longer supporting that framework, so it's a necessity that we upgrade to the newer framework on which ENVY runs.
I'm somewhat lucky, because I'm off work until Wednesday, so I'll miss being at ground zero of the atomic bomb of FURY that will inevitably drop on the IT Service Desk come Monday morning. I'll still have to wade through waist-deep fallout when I get back in, though.
Pray for me and my fellow ITSD drones.
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