B/G - I work part time from home managing some web stores for writing software for a friend of mine, who created them.
It's easy work usually and she pays me A LOT! :-) End B/G.
Had a software customer contact me regarding one of our programs he purchased a long time ago. He had updated his computer and lost the program and asked to get it replaced.
I could not find a record of his purchase which means he either bought it from another source or before 2010 and due to upgrades and changes to our web store, records from before then are not available.
I e-mailed him back asking for some kind of proof of purchase and I told him once I have that, I would send him a free replacement of the software.
Here is his reply:
"Nevermind. I will just start using yWriter for story outlining. Their software is free, so I can always download it again with no trouble whatsoever. I won't be purchasing anymore of your products, and I will warn others to do the same. Have a great day."
Luckily, I'm allowed to just ignore stuff like that and don't have to try and change their minds.
It's easy work usually and she pays me A LOT! :-) End B/G.
Had a software customer contact me regarding one of our programs he purchased a long time ago. He had updated his computer and lost the program and asked to get it replaced.
I could not find a record of his purchase which means he either bought it from another source or before 2010 and due to upgrades and changes to our web store, records from before then are not available.
I e-mailed him back asking for some kind of proof of purchase and I told him once I have that, I would send him a free replacement of the software.
Here is his reply:
"Nevermind. I will just start using yWriter for story outlining. Their software is free, so I can always download it again with no trouble whatsoever. I won't be purchasing anymore of your products, and I will warn others to do the same. Have a great day."
Luckily, I'm allowed to just ignore stuff like that and don't have to try and change their minds.
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