You cleaned the wrong rooms

[bhskittykatt]

A while back, we had two groups staying with us. One group had requested an early arrival because they were having a noon meeting. We let Exec Housekeeper know, and he prepared the rooms the night before.

When I came in the morning of, I looked at the rooms and...

They cleaned the rooms for the wrong group.

We couldn't just swap them either. Early group had booked Room Type A, and the second group had booked Room Type B, which was an upgrade from Type A, so we would have been downgrading the second group if we had switched. And the group was going to check in at any time.

Fortunately, Housekeeping managed to knock out the rooms we needed right in time. I had three of their rooms ready to go already, and three of the group checked in first. Then two more rooms were cleared, and five minutes later two more of the group showed up to check in. It was like that all morning, with housekeeping clearing rooms just before guests trickled in to check into those rooms, so none of the group ever realized there was an issue. *phew*

Exec Housekeeper felt suitable derpy and embarrassed. Like I said, fortunately it all worked out though.

[dalesys]

...Exec Housekeeper Fairy Godmother

... had a heck of a time keeping the Brownies outasight of the Muggles...

[Seshat]

Exec Housekeeper felt suitable derpy and embarrassed. Like I said, fortunately it all worked out though.

Shit happens.

Sounds like she managed to get it all worked out - and I hope she was suitably thankful to those who helped her.