I'm putting this here because the customer is a nice woman and not really an SC.
Had a woman recently purchase a Windows 8 laptop from us. She doesn't know how it works - perfectly understandable. I hate the new interface. Most people hate the new interface. She needed a little help navigating through it. No problem - I had one of my techs take a few minutes to answer all her questions.
But she comes in today, a couple of days later, because she's getting pop-ups.
I look at the desktop - it has one of those PC speed up things, some sort of driver software and some crappy PC Backup software.
That shit doesn't just magically appear. SOMEONE clicked on something, despite my repeated, ad nauseum warnings.
Finally come to the conclusion she did a Google search for OpenOffice and just clicked on the first link that came up, not realizing it was a third party bullshit web site that bundled all that crap with whatever OpenOffice version they had made available for download. She also didn't notice the little [AD] next to the link, which means it's an ADVERTISEMENT. That's why you should take an extra minute to read the first few links instead of just blindly clicking on the first thing that pops up.
Removed the junk software and sent her on her way.
I feel like Dr. House. "Everybody lies."
Had a woman recently purchase a Windows 8 laptop from us. She doesn't know how it works - perfectly understandable. I hate the new interface. Most people hate the new interface. She needed a little help navigating through it. No problem - I had one of my techs take a few minutes to answer all her questions.
But she comes in today, a couple of days later, because she's getting pop-ups.
I look at the desktop - it has one of those PC speed up things, some sort of driver software and some crappy PC Backup software.
That shit doesn't just magically appear. SOMEONE clicked on something, despite my repeated, ad nauseum warnings.
Finally come to the conclusion she did a Google search for OpenOffice and just clicked on the first link that came up, not realizing it was a third party bullshit web site that bundled all that crap with whatever OpenOffice version they had made available for download. She also didn't notice the little [AD] next to the link, which means it's an ADVERTISEMENT. That's why you should take an extra minute to read the first few links instead of just blindly clicking on the first thing that pops up.
Removed the junk software and sent her on her way.
I feel like Dr. House. "Everybody lies."
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