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Not quite sure where this belongs, since these aren't mine, rather, tales from my coworker. I think it belongs here? If not, feel free to move it 
1) My coworker, M, was helping a mother and daughter. The daughter picked up a fur throw, designed in a snow leopard design. Daughter asked my coworker, "Is this made from real snow leopard?" She was apparently visibly upset and really loved the throw, but wouldn't buy it if it was made from "her favourite big cat."
Um...
As you can probably gather, this tale made it round the entire store. We all got a good laugh about it. Because it's totally plausible to think we're gonna sell items made from the fur of a critically endangered species, right?
2) M was called over to the till by a very snotty lady, who, according to M, looked like she was about to commit murder. M asked if she could help and the customer just ripped into her shouting about how we should actually make pillow cases to FIT pillows. She then added that "you WILL give me a refund and I'm not leaving until you do!"
M was having none of it. She offered to put the offending pillowcase on one of our standard sized pillows so that she could see for herself. Customer told her that she could do that, then she'll see that "You're wrong and I'm right!"
So M put the pillowcase on the pillow and guess what? It fit! So the customer said, "Well it won't fit MY pillows! Now give me that refund!"
M did the refund for her and apparently the customer was grumbling all the while over the poor service and that M clearly didn't believe her, else she wouldn't have checked that the pillow cases actually fit.
But lady. They clearly DO fit. I think she was just bummed out that she got found out. M told me that she probably got the duvet set that the pillow cases came in and suddenly didn't like it anymore. Or it was the wrong shade of colour. Guess what? If she'd have told M the truth, she'd have STILL given her a refund.
1) My coworker, M, was helping a mother and daughter. The daughter picked up a fur throw, designed in a snow leopard design. Daughter asked my coworker, "Is this made from real snow leopard?" She was apparently visibly upset and really loved the throw, but wouldn't buy it if it was made from "her favourite big cat."
Um...
As you can probably gather, this tale made it round the entire store. We all got a good laugh about it. Because it's totally plausible to think we're gonna sell items made from the fur of a critically endangered species, right?
2) M was called over to the till by a very snotty lady, who, according to M, looked like she was about to commit murder. M asked if she could help and the customer just ripped into her shouting about how we should actually make pillow cases to FIT pillows. She then added that "you WILL give me a refund and I'm not leaving until you do!"
M was having none of it. She offered to put the offending pillowcase on one of our standard sized pillows so that she could see for herself. Customer told her that she could do that, then she'll see that "You're wrong and I'm right!"
So M put the pillowcase on the pillow and guess what? It fit! So the customer said, "Well it won't fit MY pillows! Now give me that refund!"
M did the refund for her and apparently the customer was grumbling all the while over the poor service and that M clearly didn't believe her, else she wouldn't have checked that the pillow cases actually fit.
But lady. They clearly DO fit. I think she was just bummed out that she got found out. M told me that she probably got the duvet set that the pillow cases came in and suddenly didn't like it anymore. Or it was the wrong shade of colour. Guess what? If she'd have told M the truth, she'd have STILL given her a refund.
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