I find it completely bewildering how dumb some customers can be. It's even worse when they're dumb and rude. But you'd think basic deductive reasoning and logic would be something they needed to get the driver's license they got here with.
So this Snobby Lady comes up to the checkout carrying two items, both of which normally cost the same price.
SL: Price check these for me, [item 1] should be half off, and I have a 50% coupon I want use on [item 2]
Me: No problem! Okay, so it looks like [item 1] is actually not on sale right now, I'm afraid-
SL: I don't want it then. What about this one?
Me: Well, it turns out that [item 2] is already on sale for half-
SL: This is ridiculous. I don't want this one either, I only wanted to get it if I could use a coupon on it.
Me: I'm sorry to hear that ma'am-
It didn't occur to you to just use the coupon on the first thing you wanted? When it would have actually applied?
SL: Forget it. I'll come back another time.
My manager saw the whole thing, and we both just ended up laughing at her after she left, since it was early enough that no other customers were in the store
So this Snobby Lady comes up to the checkout carrying two items, both of which normally cost the same price.
SL: Price check these for me, [item 1] should be half off, and I have a 50% coupon I want use on [item 2]
Me: No problem! Okay, so it looks like [item 1] is actually not on sale right now, I'm afraid-
SL: I don't want it then. What about this one?
Me: Well, it turns out that [item 2] is already on sale for half-
SL: This is ridiculous. I don't want this one either, I only wanted to get it if I could use a coupon on it.
Me: I'm sorry to hear that ma'am-
It didn't occur to you to just use the coupon on the first thing you wanted? When it would have actually applied?
SL: Forget it. I'll come back another time.
My manager saw the whole thing, and we both just ended up laughing at her after she left, since it was early enough that no other customers were in the store
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