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  • Stupid

    A CW told me this story today:

    She had a voicemail message on Monday (we are open on MLK Day). The customer left a long, rambling message asking about a death notice - wanted my co-worker to find it and give her some info - TWO SOLID MINUTES of yakyakyak about the deceased, his life story, etc., etc. Near the end of the message the customer says: "Well, are you going to answer me? Are you going to answer me!!"

    Folks, it's been years since we had someone who was apparently completely unaware that they were talking to a voicemail recording system. Apparently this woman is one of those people that just run their mouths without listening at all, even when the recorded message says something like, "I'm away from my desk or on the other line, please leave a message..."
    When you start at zero, everything's progress.
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